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Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2554 West Middlefield Road, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Excellent value, wait time, honesty (about what services are needed), professionalism/friendliness, commutation (text based, w pdf and pictures). Clean and upscale looking offices. All around great experience. Very satisfied. Will start servicing my other car with them as well.
Business response:
Thank you so much for taking the time to share your fantastic review of Stress Free Auto Care! We're delighted to hear about your excellent experience with us and appreciate your trust in our services. It's our utmost priority to offer value, honesty, and professionalism to all our customers, and we're thrilled to know that we met your expectations in these aspects. We take pride in our commitment to transparent communication, whether through text-based updates, detailed pictures, or live video feeds, and we're glad you fou... read more
Got my Mazda CX-5 front control arms replaced for half the price compared to Mazda dealership service price. And as a bonus they also spotted leaking belt tensioner, fixing that helped get rid of annoying noise the car had been making. Paul was responsive, friendly and helpful. Recommended!
Business response:
Thank you so much for taking the time to share your experience with us here at Stress Free Auto Care! We're delighted to hear about your positive encounter with our team and services. We take immense pride in providing our customers with high-quality auto care at fair and transparent prices. It's wonderful to hear that you found our rates to be competitive, especially when compared to dealership prices. We believe in offering our customers value for their money without compromising on the quality of service. We're also ple... read more
If you don't care if the work gets done right, go anywhere. If you want it done right, go here. Everything is explained in detail with photos and videos. You know what needs to be fixed and why. Frequent text updates on the process means your service is stress free.
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care. We greatly appreciate your feedback and are thrilled to hear about your positive encounter with our services. At Stress Free Auto Care, our mission is to provide our customers with a fair, transparent, and convenient auto care experience, and your review perfectly encapsulates what we strive for. We believe that every customer deserves to know exactly what's happening with their vehicle, and we're delighted that you found our detailed... read more
I sent out a request for service and had about 6 or 7 companies respond. Out of all the attempts to gain my business this place had the right recipe and the right price. I was very pleased with how the money I used to paid for my brake diagnosis was then applied to my service bill. When it comes to communication I mean they couldn't do it any better. Texts with updates and requests were super easy to navigate and kept me informed. They started working on my car at 10 AM and they were finished around 3 PM. We happened to be a... read more
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care. We're thrilled to hear that you found our auto care services to be the right fit for you and that you had a positive experience with us. It's wonderful to know that you appreciated our pricing structure and how we applied the money you spent on the brake diagnosis to your service bill. We always aim to be transparent and fair in our pricing, and we're glad that it made your experience with us stress-free. Communication is indeed a vi... read more
Paul was super helpful and friendly! While I didn't end up getting my car serviced there (I just needed a jump) I appreciated his help throughout my journey
Business response:
Thank you for taking the time to share your experience with us, even though you didn't require a full service during your visit. We genuinely appreciate your feedback and are delighted to hear about your positive interaction with Paul. At Stress Free Auto Care, our commitment to providing exceptional customer service extends beyond just the services we offer. We are thrilled that Paul was able to assist you with a jumpstart and that you found his assistance helpful and friendly. Our team takes pride in going above and beyon... read more
Awesome experience with this company. Brought car in for routine maintenance (oil, cabin and engine air filters, fluids check and general inspection. The prices are reasonable, they are veteran owned, we're thorough in their inspection. The facility is easy to find, plenty of parking, clean and I've never seen more professional certificates hanging on a wall!!! Their communication channels were modern, efficient, timely and thorough. While this was just for routine maintenance, I would consider them for more "surgical" needs... read more
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We're thrilled to hear that you had an awesome experience during your recent visit for routine maintenance. It's great to know that you found our prices reasonable and appreciated that we're veteran-owned. Our team takes pride in delivering thorough inspections and ensuring your vehicle is in top-notch condition. We're also pleased that you found our facility easy to locate, with ample parking, and that you noticed our commitment to p... read more
Reception area is clean, easy parking, means of communication is easy (text and email), good service, tech did a thorough inspection, more affordable compared to dealers and ask for client's consent before proceeding with any work. Honest with their client.
Business response:
Thank you so much for your positive review! We're so glad to hear that you had a great experience with us. We put a lot of emphasis on providing a stress-free auto care experience, and it's great to know that we were able to achieve that for you. We appreciate you mentioning the cleanliness of our reception area, the ease of parking, and the convenience of our communication methods. We also value your feedback on the quality of our service, the thoroughness of our inspection, and our affordability. We're always striving to ... read more
Good quality, make sense price. Good service, fast fixing. Trustable service. It's the best choice.
Business response:
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to Stress Free Auto Care. Our commitment to providing fair and transparent auto care is at the core of what we do, and we're delighted that you found our prices reasonable and our service trustworthy. We understand the importance of efficient service, and we're glad to know that we were able to address your needs quickly.
They gave me clear price structure explanation. I really high recommendation.
Business response:
Thank you so much for taking the time to share your feedback about your experience with Stress Free Auto Care. We're thrilled to hear that you appreciated our clear and transparent price structure explanation. Providing our customers with a hassle-free and honest understanding of our services and pricing is at the core of our commitment to delivering exceptional auto care. We're honored by your high recommendation and glad that you found value in the service we provided. It's our goal to ensure that every customer feels inf... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 1,136 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.