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Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2587 Wyandotte St, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Great customer service guy, Paul, and excellent, experienced mechanics that know my car inside and out. They always fix what needs to be fixed and run diagnostics to let me know what else may need it and how soon. Honest and reliable to a fault. I totally trust these guys, been with them for over 20 years.
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We are delighted to hear that Paul and our team of experienced mechanics have consistently provided you with great customer service and reliable, honest auto care for over 20 years. At Stress Free Auto Care, we strive to create an environment where our customers feel confident and stress-free about their vehicle maintenance. It's fantastic to know that our dedication to transparency, expertise, and customer satisfaction is reflected i... read more
I've been coming to the StressFree Mountain View (previously German Motor) service center for more than 15 years. Great team, quality service and competitive pricing. highly recommend Special shout out to Paul P. for his many years of support and friendship!
Business response:
Thank you for being a loyal customer for so many years! We appreciate the trust you place in us.
I LOVE Stress Free Auto in Mtn View. Great as always for both my Mini cooper and Honda! Dixie
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care in Mountain View! We're thrilled to hear that you love our services for both your Mini Cooper and Honda. At Stress Free Auto Care, we strive to provide a stress-free and convenient auto care experience, and it's fantastic to know that we've met your expectations. Our team takes pride in delivering excellent service to every customer, and your feedback reinforces that we're on the right track. We appreciate your loyalty and tr... read more
I took my Audi A7 to get repaired for a bad thermostat and left it with the shop on Saturday. They reached out to me on Monday and stated nothing was wrong with the car so I then picked it up Tuesday. When I left the the shop with my car it only made it 10 minutes and began to overheat and I then had to take it back to the shop. When I called the young man said he would wait so that I could bring my car back since the shop was closing at 6. The shop said they checked and drove my car before I picked it up and apparently they... read more
Business response:
Dear David, Thank you for taking the time to leave this feedback, your value as our client enables our growth - we are always striving for perfection, but accepting we can always do better. I am thankful for your feedback, which allows us to take action. We sincerely regret to learn about your unsatisfactory experience during your recent interaction with our services. As the new GM at this location I would like to ask you to consider giving us another chance to earn your business. Please call the store at your convenience if... read more
So kind! Resonable Price. Very good service. I'd like to go whenever I have problems with my car. I changed engine oil. They checked everything what I asked. It was so nice.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We truly appreciate your kind words and your trust in our auto care services. We're thrilled to hear that you found our team to be kind and that you were satisfied with our reasonable pricing and excellent service. Providing thorough and attentive service, like checking everything you asked for, is part of our commitment to ensuring your car is in top-notch condition. We're delighted to have earned your loyalty, and we're he... read more
Excellent value, wait time, honesty (about what services are needed), professionalism/friendliness, commutation (text based, w pdf and pictures). Clean and upscale looking offices. All around great experience. Very satisfied. Will start servicing my other car with them as well.
Business response:
Thank you so much for taking the time to share your fantastic review of Stress Free Auto Care! We're delighted to hear about your excellent experience with us and appreciate your trust in our services. It's our utmost priority to offer value, honesty, and professionalism to all our customers, and we're thrilled to know that we met your expectations in these aspects. We take pride in our commitment to transparent communication, whether through text-based updates, detailed pictures, or live video feeds, and we're glad you fou... read more
Got my Mazda CX-5 front control arms replaced for half the price compared to Mazda dealership service price. And as a bonus they also spotted leaking belt tensioner, fixing that helped get rid of annoying noise the car had been making. Paul was responsive, friendly and helpful. Recommended!
Business response:
Thank you so much for taking the time to share your experience with us here at Stress Free Auto Care! We're delighted to hear about your positive encounter with our team and services. We take immense pride in providing our customers with high-quality auto care at fair and transparent prices. It's wonderful to hear that you found our rates to be competitive, especially when compared to dealership prices. We believe in offering our customers value for their money without compromising on the quality of service. We're also ple... read more
If you don't care if the work gets done right, go anywhere. If you want it done right, go here. Everything is explained in detail with photos and videos. You know what needs to be fixed and why. Frequent text updates on the process means your service is stress free.
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care. We greatly appreciate your feedback and are thrilled to hear about your positive encounter with our services. At Stress Free Auto Care, our mission is to provide our customers with a fair, transparent, and convenient auto care experience, and your review perfectly encapsulates what we strive for. We believe that every customer deserves to know exactly what's happening with their vehicle, and we're delighted that you found our detailed... read more
I sent out a request for service and had about 6 or 7 companies respond. Out of all the attempts to gain my business this place had the right recipe and the right price. I was very pleased with how the money I used to paid for my brake diagnosis was then applied to my service bill. When it comes to communication I mean they couldn't do it any better. Texts with updates and requests were super easy to navigate and kept me informed. They started working on my car at 10 AM and they were finished around 3 PM. We happened to be a... read more
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care. We're thrilled to hear that you found our auto care services to be the right fit for you and that you had a positive experience with us. It's wonderful to know that you appreciated our pricing structure and how we applied the money you spent on the brake diagnosis to your service bill. We always aim to be transparent and fair in our pricing, and we're glad that it made your experience with us stress-free. Communication is indeed a vi... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 824 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.