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Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2554 West Middlefield Road, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Went here for my BMW 328 to have a wheel alignment done which they did a good job on. They also did an inspection of the car and it identifed a couple of other items that needed to be addressed, backing it up with photographs. The work was done timely and professionally. I went there with a coupon, which priced the work below other bids that I got,. Without the coupon they would have been higher, and is the only reason I give them four stars instead of five
Business response:
Really appreciate you taking the time to share your experience with us! It's fantastic to hear that your BMW 328's wheel alignment and the additional inspections we performed met your expectations. We always aim to provide clear and transparent service, so I'm glad the photographs added that extra level of trust. We understand that pricing plays a big role in decision-making, and it's great to hear that our coupon offered you a competitive rate. We're always exploring ways to provide the best value to our customers, and fee... read more
I sent my Toyota RAV4 for oil change on 3/20/2024. They not only charged engine oil but also did a courtesy inspection for the car. They sent me a list of urgent and non-urgent issues found during inspection. I really appreciate their service.
Business response:
That's fantastic to hear! We're so glad you appreciated the courtesy inspection along with your oil change. It's all part of how we aim to keep your Toyota RAV4 running smoothly and ensure you're aware of any potential issues, big or small. Your satisfaction and vehicle health are our top priorities. Thanks for taking the time to share your positive experience. We look forward to seeing you and your RAV4 again. Have a wonderful Stress-Free day!
Love this place! Very honest car repair. Won't go anywhere else. Paul is very responsive and nice to work with.
Business response:
So happy to hear you had a great experience with us! It's wonderful to know that you appreciate the honesty and responsiveness we strive for, especially with Paul leading the way. We can't wait to welcome you back next time. Thanks for choosing us and for sharing your thoughts. Have a wonderful Stress-Free day!
Super nice team. High quality work as well. They were able to take my car in on short notice and had it fixed same day. They also inspect your car and provide photos of every piece of your car that needs maintenance and explain why
Business response:
Thanks so much for sharing your positive experience! We're thrilled to hear you appreciated our team's effort and the quality of our work, especially the detailed inspection with photos to keep you informed. It's great to know we could accommodate your car on short notice and get you back on the road the same day. We always strive to be as helpful and transparent as possible. Looking forward to serving you again in the future. Have a wonderful Stress-Free day!
great service. identified the problem. fixed the problem. knowledgable, professional and very nice to work with.
Business response:
So glad to hear you had a great experience with us! It's wonderful to know our team was able to help you out by identifying and fixing the problem efficiently, all while being knowledgeable and professional. Thanks for taking the time to share your positive experience, and we're here whenever you need us next. Have a wonderful Stress-Free day!
I have been going to the shop for services of both my MBZ and BMW. Paul is knowledgeable and responsive. The shop provides reliable and quality work.
Business response:
Thank you Jeffrey, for the great review, more important, Thank you for your business!! We pride ourselves on taking care of our clients. If there is anything we can do for you in the future, please don't hesitate to contact us!!
I've been going to stress free auto care in Mountain View for my BMWs for a while now. They have always been honest with what service I need on my car. Very reliable shop.
Business response:
Hey there! It's awesome to hear you've had such positive experiences with us. We're thrilled to be your go-to for your BMWs and really appreciate your shout-out for our honesty and reliability. We're all about keeping things stress-free and straightforward. Can't wait to see you next time and ensure your ride stays in top shape. Thanks a bunch for the support and have a wonderful Stress-Free day!
I've been a regular customer for years - 3 cars. They do high quality work at prices below the dealer. They keep you informed about the status of the vehicle. Have never had them try to upsell me.
Business response:
Thank you so much for being a loyal customer, and we appreciate your kind words! It's fantastic to hear that you've had a positive experience with our services over the years. We strive to provide quality work at a fair price, and we're delighted that you've noticed the value we bring compared to dealerships. Keeping you informed every step of the way is a top priority for us, and we're glad our text updates have contributed to a transparent and stress-free experience. We look forward to continuing to provide you with excell... read more
Paul Pizano is an excellent service advisor. He has deep experience and can be trusted. I have been going to GMS for 30 years.
Business response:
Thank you for your continued support and trust in us! We look forward to servicing your BMW at our new Mountain View location.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 1,136 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.