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Strive Compounding Pharmacy
- Pharmacy
- Gilbert, AZ
About this business
Location details
1275 E Baseline Rd, #104, Gilbert, AZ, 85233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First time using this pharmacy. Staff was great and shipping was fast. Thank You!
I've loved working with this pharmacy! Their customer service is very friendly, their turnaround time on filling prescriptions is excellent, and they ship medications to my home for FREE! I'm excited to keep using Strive!
In this era of complicated medicine and healthcare systems, this pharmacy keeps things simple and Dr. Walker is a true professional! This compounding pharmacy is friendly, fair, and has 24 hour turnaround! They also offer free shipping and cater to the needs of us, the customer! I have had a great experience with this pharmacy and I wish nothing but success to this business! Give them a shot to earn your business!
I've been taking 2% Cholesterol/Lovastatin topical cream for Porokeratosis for about 3 years. In October the 240 gram refill arrived in a different shaped container. Thought nothing of it but soon realized after a month of applying that it stopped working. Notified Skin Medicinals who promptly sent another gratis container. Same issue: didn't work. Further investigation of my receipts revealed Skin Medicinals had changed their formulary supplier from Foothills to Strive. I've gone through 3 months of misery because of Stri... read more
Business response:
Hi Mark, Thank you for sharing your feedback. We are sincerely sorry to hear about the difficulties you have experienced over the past few months, especially after three years of successful treatment. We take all reports regarding medication efficacy and our pharmacy partners very seriously. We want to ensure you receive the highest quality of care and would like the opportunity to investigate this matter further with you directly. Please contact our support team at 480-626-4366 or careteam@strivepharmacy.com at your earli... read more
Customer service is horrible here. They needed more info about the request from my doctor. Rather than contacting the doctor, they sent me a text saying that I need to have my doctor contact them. That delayed everything by a week and they are aready very slow to work with. Bottom line is that after 3 weeks I still don't have my medication.
Business response:
Hi Robert. Thank you for taking the time to share your experience with us. We are truly sorry for the frustration, stress, and inconvenience this situation has caused, especially knowing how important it is to receive your medication in a timely manner. We understand how discouraging it is to experience delays and unclear communication, and we sincerely apologize that this process did not meet your expectations. We also recognize how upsetting it must have been to be asked to have your provider contact us directly, as this ... read more
waited on hold for 15 min then selected call back keeping my place on the que...two hours and 15 min later still no call! quality has definitely gone down. this has not been the only issue with them but the one that has me changing pharmacies.
Business response:
Hello Vivian, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with our callback system and the long delay you encountered. This is not the level of service we aim to provide, and we understand how frustrating this must have been—especially when you were expecting to keep your place in the queue. We recently transitioned to a new phone system, and while this change is intended to improve our service long term, we recognize that there have been some issues along the way. ... read more
Terrible, terrible, terrible. If you want to go with a pharmacy that is a direct partner and disrupting your therapy, has no sense of urgency, completely passes the buck and is slow as molasses, then I got a pharmacy to sell you on baseline road... It should be criminal, disrupting patients therapies, with no consequence or penalty.
Business response:
Hi Jesse, We are really sorry to hear about the experience you had. We never want anyone to feel like we don't care and are uninterested in helping, especially when it comes to something as important as their therapy. We take feedback like this seriously, and we’d really appreciate the chance to talk with you directly so we can better understand what happened and make it right. When you have a moment, please give us a call at 480-626-4366. We truly want to help fix this and support you however we can. Thank you for bringing ... read more
Tried to do something different and support a local place what a disaster. First time they too 8 days to fill a simple script, second time I got a text to pick up, drive 30 minutes to pick up only to find out you have to pay for it before they even start to make it. Fine I pay for it. Today is Wednesday and they tell me it will be ready Monday! Out of country till the following Monday so I won't get it till I get back. What a joke.
Business response:
Hi Christian, Thank you for sharing your experience with us. We completely understand how frustrating this must be—driving out of your way, delays, and unexpected requirements can be really stressful, especially when you’re trying to plan ahead. Unfortunately, we weren’t able to locate your account with just your first name and last initial. Could you please reach out to us at careteam@strivepharmacy.com with your full details? Once we have that, we can review your order and work with you to find the best solution. We truly ... read more
My dermatologist suggested I order this high end, pricey anti-aging product. I decided to try it. After 3 days of use, my skin began to turn red, irritated, a rash developed, itchy and a burning sensation that continues days after I stop using the product. When I requested a refund, I was denied. Not only will I not order anything else from this company/pharmacy, I also question the integrity of this company's interest and safety of their clients. Very disappointed.
Business response:
Dear Deb, Thank you for reaching out and sharing your experience. I’m truly sorry to hear about the skin reaction you experienced — that sounds very uncomfortable, and I completely understand how frustrating that must be. Your health, safety, and satisfaction mean a great deal to us. We were unable to locate your account with just your first name and last initial. Please contact us at careteam@strivepharmacy.com so we can locate your order and review this further with you. We also appreciate your feedback and have shared it ... read more
Frequently asked questions about Strive Compounding Pharmacy
How is Strive Compounding Pharmacy rated?
Strive Compounding Pharmacy has a 4.5 star rating with 1,548 reviews.
When is Strive Compounding Pharmacy open?
Strive Compounding Pharmacy is closed now. It will open on Monday at 8:00 a.m.