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Student Quarters Johnson City

3.5

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Location details

1301 Seminole Dr, Johnson City, TN, 37604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.5390 reviews
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Angela White's profile image
Angela White 
8 years ago

Worst apartment complex ever. My first roommates there were drug dealers, had an illegal resident and an illegal dog, the illegal resident had a criminal record and even after almost 20 complaints and me calling the police multiple times they did nothing even though they broke into my room, would break my stuff, stole my credit card, and made multiple copies of the keys to give out to people. After having to get restraining orders and weeks of arguing with the office I had to move apartments and my next roommates also did ha... read more

Business response:

Angela White, we are sorry to hear that you have had an unpleasant experience with our team. I know we have discussed and resolved some of your issues previously, so I would like to speak with you to see if a resolution can be found for your additional concerns. We pride ourselves in providing exceptional service to all of our residents as we have tried to do for you, and I am concerned to hear that we fell short in your eyes. I have been trying to reach you for some time to personally discuss your concerns. Please email me... read more

Alyssa Danielle Whisnant's profile image
Alyssa Danielle Whisnant 
8 years ago

This place is awful I have been trying to get my lease taken over and finally found someone and SQ won't let her sign electronically when she doesn't live here and her parents don't live here. She offered to pay extra rent and they are making her have a cosigner because of income when they didn't even check that with me. This place is unorganized and unprofessional I don't recommend it. 

Business response:

Alyssa Danielle Whisnant, we are genuinely disheartened to hear that you have had an unpleasant experience with our team. We pride ourselves in providing exceptional service to all of our residents and I am concerned to hear that we fell short in your eyes. I would love the opportunity to meet with you personally to discuss your concerns. Please email me directly at awyatt@peakcampus.com to set up a time that works for you. We want you to love living here so let’s work together to make it better! Sincerely, Student Quarters ... read more

Olivier Wei's profile image
Olivier Wei 
8 years ago

do here have minus star? i wouldn't want to write review because i already left, but its still too much. when i move out i gave other person my over list. office own my two months deposit but i waited a year!!! then when i got check... they cost $1xx clean fee from my check. Do not want to deal with them anymore. Even I'm not english nature speaker, one time i try to ask office help. The service know i'm a foreigner. he just speak getting faster and faster to me and impatient. well nice service!! by the way this is my friend... read more

Business response:

Dear Olivier Wei, I would just like to follow up with you regarding the issues you experienced at our property as I have not heard back from you. Additionally, we have resolved all issues your friend had so I would like to discuss any additional concerns you may have and get your updated feedback on our property. Please give me a call or send me an email at blucas@peakcampus.com so that we can discuss this further. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolutio... read more

Stephen Mark's profile image
Stephen Mark 
8 years ago

Business response:

Hey Steve Mark! Your neutral rating of Student Quarters Johnson City makes us want to learn more about your experience here so we can make it better. Your feedback is really important so please touch base with me at (423) 232-0233 or email me at blucas@peakcampus.com and we can schedule some time to chat. Thanks! Student Quarters Johnson City Property Manager. 

Lizz Lavender-Gil's profile image
Lizz Lavender-Gil 
8 years ago

I didn't have a terrible experience here. Rent was reasonable. I mostly got along with my roommates. But I don't believe it should take over 4 months to get a refund check delivered to the same city. I haven't gotten any new information in over a month and a half. 

Business response:

Hi Lizz. Thanks for writing an honest review! We really appreciate you taking the time to share your experience. You're absolutely right, it shouldn't take that long to receive a refund. I'm the property manager, Morgan. I truly apologize that it has taken this long. We are currently closed for the Thanksgiving Holiday, however, once I return I will reach out to you directly to get this resolved for you. Again, I apologize that you're in this situation, but I will correct it in a timely manner. Happy Thanksgiving to you and ... read more

Nick Boismenu's profile image
Nick Boismenu 
9 years ago

Horribly low quality apartments staffed by swindlers that look to fine and fee their way through your pocket book. Student quarters is an expert in invasion of privacy and failure to follow the terms outlined in the lease. They notify you of a maintance schedule, declairing sometime between 9am and 5pm the week of july 26-july29 maintenance they would be compleating pressure washing the balcony. Today is August 9th and they just left my apartment after barging in unanounced. They are continually repairing the rapidly agi... read more

Business response:

Nick, we are disheartened that your experience at Student Quarters Johnson City has been unsatisfactory. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at (423) 232-0233 so that we can schedule our meeting and make progress with your concerns. Thank you! 

Cydney Davis's profile image
Cydney Davis 
9 years ago

I'd advise no one to EVER move here.. they charge you with ridiculous charges over absolutely nothing and the apartments are gross enough as it is. Almost every thing was broken when I moved in and still nothing has been fixed. I can't wait to move out of here. Worst decision I have ever made. 

Business response:

Cydney, thank you for bringing this to our attention. Your opinion plays an integral part in our customer service. I would be happy to talk to you in person about your concerns. Please call me at (423) 232-0233.. 

Cydney Davis's profile image
Cydney Davis 
9 years ago

I'd advise no one to EVER move here.. they charge you with ridiculous charges over absolutely nothing and the apartments are gross enough as it is. Almost every thing was broken when I moved in and still nothing has been fixed. I can't wait to move out of here. Worst decision I have ever made. 

Business response:

Cydney, thank you for bringing this to our attention. Your opinion plays an integral part in our customer service. I would be happy to talk to you in person about your concerns. Please call me at (423) 232-0233.. 

Brittney Morton's profile image
Brittney Morton 
9 years ago

This place is a joke, Anyone who decides to rent here is a complete idiot.... They charge you anything andd everything and think they can get say with it, I got charged $350 dollars for my bofriend spending the night with me on occassions! Beware! 

Business response:

Thank you for taking the time to review our property. I would love to set up a time to speak with you about this in person. Please contact us at 423-232-0233. 

Frequently asked questions about Student Quarters Johnson City

How is Student Quarters Johnson City rated?

Student Quarters Johnson City has a 3.5 star rating with 390 reviews. 

When is Student Quarters Johnson City open?

Student Quarters Johnson City is closed now. It will open at 10:00 a.m.