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Student Quarters Johnson City
- Real Estate
- Johnson City, TN
About this business
Location details
1301 Seminole Dr, Johnson City, TN, 37604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Price increasing! Make excuses that it is electricity, water, when they haven’t even been staying over the holidays! When first moved in the internet didn’t work!!
Business response:
Thank you for taking the time to provide us with detailed feedback regarding your negative experience in our community. At Student Quarters, we strive to be known for our attention to detail and high level of service and we regret that we missed this mark. We’d like to take this opportunity to apologize for the inconveniences you experienced due to the Internet and Price Increase. When your daughter initially leased last fall she was able to lease our Super Deluxe at a severely discounted rate, unfortunately when she renewed... read more
DO NOT MOVE HERE. DIRTY, UGLY, APARTMENTS! seriously save yourself, head to anywhere else in JC. Checkout University Edge or even Monarch or evergreen. I was charged $731 in move out CLEANING FEES. SQ lost our move in checklist (for all my 3 roommates and I) and then blamed us for it, saying we had not completed the move in checklists to begin with. To add, they refused to take off charges for the damaged chair and couch that were destroyed by previous owners when we got there, despite photo evidence of the damage (totaling ... read more
Business response:
Thank you for taking the time to provide us with detailed feedback regarding your negative experience in our community. At Student Quarters, we strive to be known for our attention to detail and high level of service and we regret that we missed the mark. We are sorry that the prior management company let you guys move into an apartment that had prior damages to the furniture and did not address them. We do not allow that. When our tenants sign a lease, they are given a move in document to fill out and they have a chance to ... read more
You pay 12 months rent for an 11.5 month lease term! Yes, it's in the contract that way, but most people, myself included apparently, aren't savvy enough to realize it when signing 46 pages of documentation! I didn't notice until I was about to pay the first month's rent, the full monthly amount, even though I'm not moving in until mid-month. I questioned it via their web portal, and I received a phone call the following day. It was explained to me that rent was never prorated, but paid in equal installments, as per the leas... read more
Business response:
Thank you for taking the time to provide us with detailed feedback regarding your negative experience in our community. At Student Quarters, we strive to be known for our attention to detail and high level of service and we regret that we missed this mark. We’d like to take this opportunity to apologize for the inconveniences you experienced regarding our written lease agreement. The installment information, as advised to you, is on the bottom of the first page highlighted in bright yellow and bold for easy location of all f... read more
I don’t feel like home there cuz some roommates are bitches and all them are fake 🙄🙄🙄👌👌
Business response:
Thank you so much for taking the time to share your experience at Student Quarters Johnson City. Our intent is to provide exceptional service with attention to detail and I’m very sorry that your experience fell short of that. As I have stated in your other two reviews that you have left, I’d love to speak with you directly regarding your concern, as we have relocated all roommates that you had expressed issues with to make your stay more comfortable. If you can please contact me at sqjohnsoncity@livesq.com or 423.232.023... read more
Please DO NOT rent an apartment from these people! They make it seem wonderful, but once they get your money, you are treated like dirt. The management is horrible, maintenance is a joke, and there is no security. My daughter stayed for two nights and discovered her roommates did a lot of drugs. After several visits, complaints, and calls to police, the situation was never resolved. We moved her out after she started receiving very threatening notes from her roommates. (also reported, but we were basically laughed at). Even ... read more
Business response:
Good Afternoon Abby, We are so sorry that you had issues with our previous management team/ company and on site team. In the past year that you all have not resided here we have made the following changes in our community including onsite team and management company, security services, and policies and procedures to handle situations like your daughters. Our new team does take resident concerns very seriously. If there is anything that we can do to help rectify the experience you had with our previous management team, we wou... read more
RecommendedYes I do, but I just got here, and roommates have told me to be careful because there has been some crimes committed lately around the dorms, vandalism of cars, fights and even some gun shootings!
Business response:
Thank you for providing your feedback, Gary. We have addressed these issues and haven't had any problems since we hired a Security Officer in late September 2020. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (423) 232-0233 and we'd be happy to help you out.
‼️DO NOT LIVE HERE AND DO NOT LET YOUR KIDS LIVE HERE‼️I do not recommend living here to anyone who is looking into renting in Johnson City. The appliances are outdated and the walls and ceilings have mold. You're lucky if your appliances even work. The fridge doesn't work and the washer and dryer don't either. If you're looking to pay extra fees for unknown stuff and pay for things that didn't work before you moved in this is the place for you. The staff and maintenance team are a joke. Don't let the name student quarters f... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Makayla. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (423) 232-0233 and we'd be happy to help you out. Cheers, Student Quarters Johnson City
Frequently asked questions about Student Quarters Johnson City
How is Student Quarters Johnson City rated?
Student Quarters Johnson City has a 3.5 star rating with 390 reviews.
When is Student Quarters Johnson City open?
Student Quarters Johnson City is closed now. It will open at 10:00 a.m.