Summer Lane Care & Nursing Home - Country Court

Hilary R 

on Carehome.co.uk

6 years ago

The overall appearance of the home on my regular visits to my father is clean, tidy and in good decorative order. Some of the furniture looks tired but always cleaned and free from accidental spills. All the staff are very pleasant and cheerful towards dad and the family, even when dealing with difficult situations. Management contact in regards to admin, I have little contact with the house, only by telephone to accounts office. The food is good and dad enjoys his meals, plenty to eat and drink and always available in the r... read more

Summer J 

on Carehome.co.uk

7 years ago

An emergency temporary placement where Mum was treated with care, consideration and dignity. She made much progress physically and emotionally. Medication well managed. Excellent activity facilitator who bonded well with my mother. Welcoming and reassuring receptionist. Mum enjoyed the food. 

Leah C 

on Carehome.co.uk

7 years ago

Mum was taken into Summer Lane for respite care when my dad was admitted to hospital. Mum has late-stage Parkinson's and I cannot praise the whole team there highly enough. They are wonderful. From the people who care for her on a daily basis, treating her with dignity and respect and keeping her comfortable, the nursing staff who ensure she gets her medication when she needs it and picking up on any additional conditions which need attention; the facilities team who look after maintenance to a really high standard; the laun... read more

T B 

on Carehome.co.uk

7 years ago

All staff friendly and helpful. 

Chris D 

on Carehome.co.uk

7 years ago

Dad has lived at Summer Lane for about 16 months, dad has always been treated with respect and as an individual. Staff are always warm and welcoming and go that extra mile for both residents and family. All staff work really hard. There is always a warm welcome from reception staff. The downside is the turnover of excellent staff due to the low wages. 

S A C 

on Carehome.co.uk

7 years ago

I find staff very caring and always helpful. Dad seems very happy. 

Lynn D 

on Carehome.co.uk

7 years ago

The home is well placed for road and rail links and the staff cannot do enough for the residents. They have recently put a daily activity list together for the residents and they also have weekly outings for those that can cope with this. The rooftop garden has been refurbished and the residents enjoy being able to sit out there and have their tea and ice cream. 

Susan H 

on Carehome.co.uk

7 years ago

Very professional friendly staff - very clean - food good - a lovely place where I am confident my mother will be safe and happy. I have just moved her from a care home as I wanted staff on hand who were medically qualified so if she gets any health problems they will be able to treat them promptly. She had very swollen legs when she moved here but have noticed that after a couple of weeks they have gone down considerably. I have taken her home for some tea and the staff are quite happy for her to go with me whenever. I feel... read more

Landreth L 

on Carehome.co.uk

7 years ago

This care home is truly excellent in all aspects. The staff are OUTSTANDING and the interest, compassion and expertise they illustrate is evident and deeply appreciated.