Claimed

Summer Lane Care & Nursing Home - Country Court

4.6

Assisted Living Facilities
Weston-super-Mare

About this business

Wellness Assisted Living Facilities

Location details

Diamond Batch, Worle, Weston-super-Mare, BS24 7FY, United Kingdom

Get directions

4.6155 reviews

Select a rating

Sarah P

2 years ago

What lovely care my dad received here. Sadly he had to receive palliative care. The compassion and kindness to us all were very comforting.

Business response:

Thank you for your lovely comments, and we are sorry dad was only here for a short while but glad we were able to support you all through a very difficult time.

Andrew W

2 years ago

My aunt has been a resident at Summer Lane for nearly three years and is still as happy and content today as she was at the beginning. We are always made welcome when visiting, and although always busy, staff are happy to help and are patient and attentive to residents' needs. The recent refurbishment has created a nicely decorated, clean, bright and efficient environment which still remains warm and welcoming. As we live two hours away, if anything unusual should happen to my elderly aunt, such as a fall, the staff phone me... read more

Business response:

Thank you for your lovely review, and we are very pleased to know that your aunt is still happy and content here and that you always feel Summer Lane is warm and welcoming. Good communication between us and our families is of the utmost importance, so we are pleased you feel we are keeping you informed at all times, enabling you to feel confident that your aunt is being well cared for.

Carol R

2 years ago

My uncle has been a resident at Summer Lane for over a month now. First impressions are positive. All staff and management seem attentive and willing to listen to any concerns. The rooms are clean, but the furniture could do with updating. The food appears appetising and varied. The lounge and dining area have been recently decorated and are very welcoming. There are currently some building works being undertaken, which can make parking difficult at the moment, but we look forward to seeing the completed project.

Business response:

Thank you for your kind comments. I am glad you and your uncle are happy. We believe good communication is paramount to giving good care, so we are always happy to meet with you to discuss any future issues you may have.

Chris P

2 years ago

The staff at every level are wonderful, patient and kind. The home is run efficiently. It is modern and clean, yet the atmosphere is warm and welcoming. My mother is looked after properly by the nurses, carers and ancillary staff. She has dementia and is happy there, content and calm.

Business response:

Thank you for your lovely review, and we are pleased that Summer Lane has met your expectations and that your mum is happy and content.

Deborah H

3 years ago

Due to my father having terminal cancer and many falls, it was recommended by the hospice that my father needed nursing care and was unable to continue at home. We were given the option of three nursing homes and chose Summer Lane after looking at their facilities and performance reviews. The staff are very friendly and kind.

Business response:

Thank you for leaving a review for Summer Lane Care & Nursing Home. We appreciate all comments and feedback. It is our pleasure to care for your father as part of our family here at Summer Lane.

Alan W

3 years ago

I have been looked after by all the staff. It's been a learning curve! They have made it possible for me to cope and I will always be grateful.

Business response:

Thank you for your review, and I am very pleased that we have been able to support you through what has been a very difficult time for you and your wife. Please rest assured we will always be here not just to care for your wife but also to support you in any way we can.

Timothy F

3 years ago

The overall care and welfare given to my wife were outstanding from all of the staff, and I could find little fault with Summer Lane care home! And the only reason I moved my wife into another care home was because of the distance involved with travelling to visit her. If given our time all over again, I would have no doubt about placing her again into Summer Lane care home!

Business response:

Thank you for taking the time to give us such a lovely review, and I will pass on your comments to my staff to let them know how pleased you were. We hope your wife has settled well in her new home and that it has made life a little easier for you.

J P

3 years ago

My husband settled well at Summer Lane, and the staff treat him so caringly. They are very friendly to myself as well. They always inform me if anything happens, like him having falls, that kind of thing.

Business response:

Thank you for your kind review. We are glad that your husband has settled well and that you know that you will always be informed of any changes, which hopefully gives you peace of mind at all times.

Gill M

3 years ago

My husband seems to have settled for very well at Summer Lane. It took some time because of lockdown and then visiting with masks on behind a screen, which really confused him as he is very deaf. I am happy that when I visit him, he is always up, dressed and comfortable. It's good to know he is well looked after when I can't visit when I was unwell myself.

Business response:

Thank you for your kind review. Lockdown definitely was challenging in many areas but we are very pleased your husband has settled well here at Summer Lane and that you know that when you are unable to visit he is well cared for.