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Summit of Uptown
About this business
The community is very nice. It just wasn't the right place for my aunt. She was very unhappy there.
Business response:
Thank you for sharing this feedback. We’re disappointed to hear the fit wasn’t right for your aunt, and we’d value the chance to learn more and see how we might have better supported her needs. Please contact our Executive Director, Ryan Jones, at 847-825-1161 so we can talk further.
Medication management(referring to who orders when supply is low) is/was confusing. I would recommend to others.
Business response:
Thank you for sharing this helpful feedback about medication management. Clear communication around refills and ordering is important, and we want to make sure the process feels simple and consistent for you. Please contact our Executive Director, Ryan Jones, at 854-825-1161, so we can review the details together and address any remaining questions. We appreciate your recommendation to others and your trust in our community.
Great place, good service but expensive and they raise prices every September so be prepared to pay, outstanding food. It depends on one's needs for care so it is a tiered pricing schedule. only negative is the price
The summit is a very nice place. The staff are very kind. The food is adequate. The women seem to have cliques. Lots of activities. At your service is good but expensive. I hope to have a lot more positive feedback in the future
Business response:
Thank you for sharing your thoughts about The Summit. We're glad to hear you’ve had positive interactions with our staff and are enjoying the variety of activities. We also appreciate your honest feedback, as it helps us continue to grow and improve the experience for all residents. To further discuss your observations, we invite you to contact our Executive Director, Ryan Jones, at 847-825-1161. We value your perspective and look forward to hearing more from you in the future.
Summit of Uptown is so much better than [facility name removed] and [facility name removed] that we were previously at. Facilities, Staff and Food are top tier. [name removed] and [name removed] have made the experience so positive.
Business response:
Thank you so much for your kind words and for sharing your experience at Summit of Uptown! We’re thrilled to hear that you've found a noticeable difference in the care, environment, and dining here. We’ll be sure to pass along your appreciation to our team members—they’ll be delighted to know they’ve made such a positive impact. We're honored to be your choice and look forward to continuing to provide exceptional care and support!
They return calls and emails quickly. I live out of state so they were helpful when small repairs/tasks needed to be done in room. I would recommend to others.
Business response:
Thank you for your kind words! We’re so glad to hear that our team has been responsive and helpful, especially with assisting from a distance. Providing peace of mind to families, no matter where they are, is a top priority for us. We truly appreciate your recommendation and trust in our community!
Cleanliness=timely cleaning of floors Food=better preparation, better variety,better,wait staff,and timely service for telephone orders. There is a wide range of activities to chose from.
Business response:
Thank you for your feedback! We’re glad to hear you appreciate the variety of activities we offer and the timely cleaning of floors. Your comments regarding food preparation, variety, and service are important to us, and we’ll review these areas to ensure we’re meeting expectations. Your input helps us continue to improve, and we appreciate you taking the time to share your thoughts!
It's a great place to live. Great food, lots of activities, and people who care. Close to my brothers home, and how good the facility looked and operated.
It’s a very lovely facility the Summit of Park Ridge. It’s a very clean and beautiful environment! They offer very good assisted living services. Lots of activities to do. My mother-in-law is very happy to be there. Her private room is very spacious and it’s nice. We were able to move in all her furniture so she felt more at home.
Frequently asked questions about Summit of Uptown
How is Summit of Uptown rated?
Summit of Uptown has a 4.3 star rating with 205 reviews.
When is Summit of Uptown open?
Summit of Uptown is open now. It is open 24/7.