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Summit of Uptown
About this business
Summit of Uptown offers a fresh approach to independent living, assisted living, and memory care in Park Ridge. You will find comfortable, attractive residences coupled with engaging activities and events, giving you the peace of mind that we offer nothing but the best in care and quality of life. At Summit of Uptown, modern conveniences are wrapped in a home-like setting where our staff truly cares for each and every resident.
The people who work and live at the summit are wonderful. The facility is clean and decorated tastefully. There are activities to keep my dad busy all day long. He is known by name, and I feel good that he is in the right spot
Business response:
Thank you for sharing your positive experience with The Summit of Uptown. We're delighted to hear that your dad is enjoying his time with us, participating in various activities, and feeling recognized and valued. Our team takes great pride in maintaining a clean and tastefully decorated environment, and it's heartening to know that this contributes to a welcoming atmosphere. Your confidence in our community being the right place for your dad means a lot to us. Thank you again and have a great day!
The staff at Summit of Uptown is amazing. Very helpful and supportive. The move in process was so easy. They have been wonderful with my mom. Lots of activities. Residents are warm and welcoming. It's also great that they are in downtown Park Ridge - good restaurants nearby; also right next door to Trader Joe's. The apartment is very spacious- lots of closet space. Very light. Feels very homey. Housekeeping is great. Maintenance is responsive. Food is good and you can order an omelet or a salad or a couple if you don't like ... read more
Business response:
Thank you so much for this five-star review of the Summit of Uptown! We are glad to hear the move-in process was easy and the staff has been helpful and supportive. We appreciate all of your kind words and are thrilled that you have trusted us with your mother.
Everyone is very friendly, therapy is good, food is good. But there seems to be lack of communication with regard to some of my sister's medications. Seems that she doesn't receive one of her pills to help with her itching because head nurse feels she will be over medicated even though the script was written by the attending physician at Resurrection Hospital while she was there from an ER visit. We are currently looking into this.
My mother-in-law gets great care, she recently had a cold, and they immediately called her doctor for cough medicine for her. They have wonderful activities great food. and most importantly a wonderful and caring staff. We cannot say enough good things about them.
Overall I am disappointed. It is not as advertised in the beginning to me and there have been many issues. The biggest area for improvement would be the food and the dining room service. I would recommend the facility, but with reservations.
While my mother was there everything that they did there was excellent and the food was better than you would get in a lot of restaurants. The staff there will do anything within their power to make the families as well as the residents lives to be as good as possible. We are extremely happy with the way summit of uptown handled everything involving my mom all the way up until the end
Business response:
Thank you so much for taking the time to leave us such a wonderful review!
The staff, facility, friendly residents, meals and activities have made my mom truly happy! If you're looking for someplace that offers everything you'd want for yourself when you age and where the people genuinely care about you and your wellbeing, then go to the Summit. You'll have total faith that your loved one is in great hands!
I toured this facility and it was fine, just over budget for us.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The staff were very helpful during the tour. The community was bigger than what my loved one needed.
Business response:
Hi P Y, thank you so much for your positive comments about Summit of Uptown! If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about Summit of Uptown
How is Summit of Uptown rated?
Summit of Uptown has a 4.6 star rating with 144 reviews.
When is Summit of Uptown open?
Summit of Uptown is open now. It is open 24/7.