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Sundance Vacations
- Hospitality
- Wilkes-Barre, PA
About this business
Location details
264 Highland Park Blvd, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
When asked if this was a time share was told no on the phone, but when we arrived we quickly realized we had no been told the truth. The original presenter did a great job and was engaging but the “sales” person that we had in the round table area was nice until she realized she wasn’t getting a sale and become extremely rude. The options they provided for vacation is not suitable for use at this time and relayed to all three sales people and really only one of them seemed to listen.
DID NOT GET WHAT WAS PROMISED see details of what I actually got. We did the pitch (2 of us for an hour). Received 2 nights of "free hotel stay anywhere in the continental United States". It took an hour on the phone to make the reservations. They could not get us actually into the city of Boston like they promised and I had to pay an upgrade fee to get on the outskirts (20 minutes outside of Boston). 160 for the upgrade and 55 for taxes and fees. Total 215. Cost of the hotel which I got charged for anyways because goc... read more
When I was given a time and date to be there along with 2 firms of ID: not once was it mentioned my husband had to go do I hurried down there for nothing
I already spoke to someone and emailed the ceo
Felt Pressured into buying a vacation package. Especially by the Owner himself. Made me uncomfortable.
Even after taking a 2 hr trip to meet with you all.Our reg salesmen was super nice, but after we felt very pressured even when i told people i wasnt feeling well.My husband and i both were on the fence with the last offer even though it had come from like the third guy trying to pressure us into buying into your vacation club and we not having much money we still might have gone for a deal the last offer was 1300 and 30 a month had anyone cared of what we did to get there or the fact From this having a bad migraine .we felt ... read more
The agent I spoke with was very rude because i didn't purchase a package. She made numerous rude comments about me not being able to afford the packages. I was highly frustrated and offended! After driving 2 hours to receive the gifts i was choosen for. I understand their goal is to sell, sell, sell but there's no need for the ignorance because i dont wish to purchase anything! Other then that i enjoyed my experience and i appreciate the gifts i got!
Very pushy, felt pressured into making an impulse decision. Final offer made to us before we were allowed to leave was nothing like what was originally presented (wholesale vacation packs). Original deal for free hotel stay and tablet that was promised to us was grossly misleading (fees, exceptions... etc.). Details intentionally left out of presentations until we specifically asked about them. Lack of transparency and obvious shady sales tactics, along with constantly being passed down the line to the next sales rep, made t... read more
There where very pushing when im hubands left me to go to get a drink when i told them me and him had to talk about
Frequently asked questions about Sundance Vacations
How is Sundance Vacations rated?
Sundance Vacations has a 4.6 star rating with 13,843 reviews.
When is Sundance Vacations open?
Sundance Vacations is closed now. It will open at 9:00 a.m.