Sunnyvale Post-Acute Center

Mattie W. 

on Yelp

6 years ago

Be careful with patients in the dementia unit. A few months ago a resident called Peter wheelchaired himself into my mom (who got a stroke and has been paralyzed) so I tried to stop him. As soon as I walked by his wheelchair he hit my upper arm twice that I still have pictures to prove it. There were many times he went into my mom's room uninvited. Since I filed a complaint with the nurses, he seemed to behave himself. I heard he touched women inappropriately before. Not only was he scary, his daughter was very rude to... read more

Chito Z. 

on Yelp

7 years ago

warning: to all families that are looking for a s.n.f (skilled nursing facility) in the santa clara county...please be forewarned & do your thorough research on snf's you are considering entrusting your loved ones care & well being!!! please let our unfortunate predicament & many, many, many other family's horrendous experiences help you decide where to send your loved ones needing rehabilitative care, but most critical " not make a grave mistake of admitting your beloved family member to sunnyvale post-acute center" in the... read more

David M. 

on Yelp

7 years ago

Pros: * Close to 85 and Fremont * Rante and Roy are excellent Cons: * Short staff resulting in long 45 to 90+ minute waits * The staff sometimes yells at patients. Josephine, CNA, has a bad bad bedside manner. The way she talks to my friend is horribly unprofessional. * The food is, at best, ok. * Posted in the hall is a sign requesting you to "be quite" (sic), yet the PA system frequently blasts announcements in the halls. Use walkie talkies, folks! 

Jesus A. 

on Yelp

7 years ago

My grandmother had to stay here twice, this one specifically because Kaiser only partnered with them and it's located closest to my home out of the other providers I selected. 1. Parking sucks 2. The aids are not friendly and they weren't adhering to the schedule that the nurses told me would happen. I was suppressed at the plan of treatment- it seemed great, however they simply didn't have the man power to do all they promised. 3- the doctors and PT were great! probably because they are Kaiser doctors. But they weren't on... read more

eman g. 

on Yelp

7 years ago

1. The place smell bad 2. The place is dirty and the building is old. 3. Some of the staff need to go back to school again and learn how to give patient their medication. The nurses are like robots, they just work no thinking. When asked, did you read the patient chart? Their answer, too busy, just scanned through it. 4. Some of the staff are unprofessional and lazy. 5. Some of the staff need training on how to handle patient with care, compassion, and kindness. 6. The food is disgusting 7. Some of the staff ... read more

Leane J. 

on Yelp

7 years ago

This review is a month or so overdue.. but I just have to say this is the Worst place ever. It smells so bad once you enter. The lobby may look nice in the pictures, but of course they don't put a picture of the "garden room" where activities happen, and mind you, there's not even one plant in there and looks like it hasn't been upgraded since the 1920s..it's disgusting! No one ever answers the phone. And never any management around, what's up with that? Understood that they are off on weekend but it's a weekday before noon... read more

Ava M. 

on Yelp

7 years ago

My mother was admitted to Sunnyvale sub-acute to recover from hip surgery. Our family spends a lot of time on site advocating her treatment as this place is horribly understaffed especially on weekends. Patients wait for very long periods of time to get help. The staff is constantly trying to decide who needs help first. Urinary catheter bags are not emptied and urine overflows onto the floor. Surgery wound dressings are not checked every shift to determine if they need to be changed. We were told this is because th... read more

Donna S. 

on Yelp

8 years ago

If your doctor recommends this place, get a new doctor. I have family there now and the care is abysmal. She has asked for assistance on many occasions but the staff doesn't even pretend to care. The only person trying to help is the OT technician. And like another reviewer stated, the male CPN keeps trying to change her even after she told him no, and I was right there and heard her! It's creepy. They tell her they won't help her use the bathroom because she can go in her "diaper" but even then they won't help her out... read more

Mary C. 

on Yelp

8 years ago

This place is a shop of horrors. My mom was suffering. They didn't give her blood pressure meds and they kept her sedated. She was begging to be rescued. Screams at night and smell of urine all the time. The entire time we were there, not a single staff member checked on her. She was there one week and they never bathed her. She ended up getting pneumonia and went back to the hospital. I've never seen her so terrified. When we took her out, we had to lift her into the wheel chair ourselves. We rolled out the door ourselves ... read more