Sunnyvale Post-Acute Center

Patricia P. 

on Yelp

4 years ago

Negative cannot even answer their phone. DO NOT ALLOW YOURSELF the guilt of leaving your loved one in this crap place. Mom was told she would not be helped nor assisted to use the restroom, they told her on 4 separate nights to use the diaper they put on her! Seriously WHY would you humiliate a fully capable person to force them to soil themselves! Called repeatedly, no answer in the evening, left about 3,4 voicemail messages NO ONE ever replied. Her Pain prescription expired today and no one on staff thought BEFORE running ... read more

Krissy D. 

on Yelp

4 years ago

My mom was at this facility for about 1 1/2 months. I will start with the positive, and the only reason I gave two stars instead of one. The day-time nursing staff is excellent as well as the physical therapists and occupational therapists. Loved all of them, very attentive and friendly. The administration, particularly the social workers, is a different story. They were significantly lacking. The main reason was, my mom was checking out of the facility and it was offered, by the social workers, to request medical equipme... read more

Mercedes C. 

on Yelp

4 years ago

This place is an absolute MESS. This post is well overdue. My grandma is currently housed there for medical reasons following a stroke. Let me start off by saying that I went to visit her over a month ago and went inside and she was covered in dry pee and her legs were fully exposed. (I have the pictures to prove this) when I sat next to her there was damp pee all over her sheets and it looked as if no one had come to check on her in awhile. There was also her breakfast untouched and she was drinking warm milk. To me th... read more

Rosalinda Marisella G. 

on Yelp

4 years ago

Be careful in having your family members sent here. The nurses don't respond. They don't have charts displayed to see if your loved ones have drank any fluids. When you asked questions, they bully you and say..."Oh, she/they/he is on lunch"-----They don't clean the facility, it's very dirty in their rooms. My father has fallen multiple times due to Stroke and being paralyzed. He has been there for 5 months. WARNING........ TAKE A TOUR AND YOU WILL SEE, what I mean. I am hoping the issues are resolved. I have not posted latel... read more

Kevin O. 

on Yelp

4 years ago

Don't send your loved ones here, it's a nightmare. The staff are overworked, the physical therapy they offer is minimal, the food is the worst I've seen of any facility and the care seems sub-par. It's nearly impossible to get staff to return calls, and they bully patients and families who are trying to get better care for their loved ones. My mom has had to be in sub-acute facilities a number of times over the past 10 years, and this is the worst one I've ever seen. 

Susan S. 

on Yelp

4 years ago

My brother has been in this facility for almost 2 weeks and what he tells me about the care is atrocious. He is supposed to be getting physical therapy. If you call it therapy he is recovering from surgery on his foot. I wouldn't want my dog to get care there. His name is Richard Bsharah and is in room 40 A, if any manager is reading this you need to talk to my brother. Also I called to talk to a nurse last week and was told they were handing out meds. And was told I would get called back but was never called back that was ... read more

Carolin E. 

on Yelp

5 years ago

This space is Absolutely terrible rehab center and it all exposed with COVID-19 my father is there they did not allow to anybody go and visit starting March and all of the sudden started calling people last week and they said two of our staff member has positive COVID-19 and 10 residence but nobody allowed to go there from outside it's only from their staff the owner and the administrator and the people are working there for staff and nurses that are not responsible for their job they being sick and they make those elderly p... read more

Mattie W. 

on Yelp

6 years ago

Be careful with patients in the dementia unit. A few months ago a resident called Peter wheelchaired himself into my mom (who got a stroke and has been paralyzed) so I tried to stop him. As soon as I walked by his wheelchair he hit my upper arm twice that I still have pictures to prove it. There were many times he went into my mom's room uninvited. Since I filed a complaint with the nurses, he seemed to behave himself. I heard he touched women inappropriately before. Not only was he scary, his daughter was very rude to... read more

Chito Z. 

on Yelp

7 years ago

warning: to all families that are looking for a s.n.f (skilled nursing facility) in the santa clara county...please be forewarned & do your thorough research on snf's you are considering entrusting your loved ones care & well being!!! please let our unfortunate predicament & many, many, many other family's horrendous experiences help you decide where to send your loved ones needing rehabilitative care, but most critical " not make a grave mistake of admitting your beloved family member to sunnyvale post-acute center" in the... read more