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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,067 reviews
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2014 NISSAN VERSA S/S PLUS/SV/SL Owner's profile image
2014 NISSAN VERSA S/S PLUS/SV/SL Owner 
3 years ago

I appreciate the care and the communication. Car runs great now! 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2019 FORD F150 Owner's profile image
2019 FORD F150 Owner 
3 years ago

very helpful and let me know, what needed to be repaired 

Business response:

Thank you for your positive feedback! 

2013 FORD FUSION SE Owner's profile image
2013 FORD FUSION SE Owner 
3 years ago

ray always takes good care of me and my car. Surprise Ford is lucky to have him working for them. 

Business response:

Thank you for your positive review! 

2012 FORD F350 SUPER DUTY Owner's profile image
2012 FORD F350 SUPER DUTY Owner 
3 years ago

The price was good, and service person was great.. 

Business response:

Thank you for your positive feedback! 

2022 FORD F350 SUPER DUTY Owner's profile image
2022 FORD F350 SUPER DUTY Owner 
3 years ago

The service was fine. To take two weeks after turning in the vehicle at the appointed time is a bit excessive, I think. 

Business response:

Thank you for your review. We appreciate your feedback. 

2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
3 years ago

Courteous fast and very satisfied with work done. Shop super busy but well organized and techs and advisors coordinate well on time needed to get work completed. Able to get parts on time and fit it into my wife and I work schedule. Will be return customer. 

Business response:

Thank you for your positive review! 

2014 LINCOLN MKX Owner's profile image
2014 LINCOLN MKX Owner 
3 years ago

Routine service with appointment worked very well. Lyft service was wonderful to get me home and back. Service writer did a good job keeping me informed on car status and setting up thr Lyft service 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2020 FORD FUSION TITANIUM Owner's profile image
2020 FORD FUSION TITANIUM Owner 
3 years ago

Surprise Ford does an excellent job! I enjoyed taking my car there 

Business response:

Thank you for your positive feedback! 

2020 FORD EXPLORER XLT Owner's profile image
2020 FORD EXPLORER XLT Owner 
3 years ago

My car had the complete 20,000 service . I was a little early and my car went right into service. My service was completed in about 50 minutes. Excellent service performed on time. I am impressed. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,067 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.