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Suzanne Martinez

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6194 reviews
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Pedro Hernandez J.'s profile image
Pedro Hernandez J. 
3 years ago

Thank you Suzanne for guiding me through loan process. You answered all the questions I had in a prompt mater. 

Robert Lewis J.'s profile image
Robert Lewis J. 
3 years ago

I started the loan in January and didn’t close until late April. For someone with a 815 credit score and $260k in equity and also currently have my existing loan with Penny Mac. I had to jump through a lot of hoops and had to deal with a drawn out process just to get a 50k cash out. I have never experienced such a unprofessional process. If this is how PennyMac does business. I will not be recommending PennyMac to anyone. 

Matthew C.'s profile image
Matthew C. 
3 years ago

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 

Joel H.'s profile image
Joel H. 
3 years ago

Great experience 

Jahir P.'s profile image
Jahir P. 
3 years ago

Suzanne and the Mac team are great to work with. They answered all my questions promptly and someone was always available to help with the process. 

GLENWOOD H.'s profile image
GLENWOOD H. 
3 years ago

Everyone was very pleasant n knowledgeable 

MICHAEL P.'s profile image
MICHAEL P. 
3 years ago

Great job! 

Tammy C.'s profile image
Tammy C. 
3 years ago

Communication and customer service 

Pamela T.'s profile image
Pamela T. 
3 years ago

Thanks everyone went above and beyond for us 

Frequently asked questions about Suzanne Martinez

How is Suzanne Martinez rated?

Suzanne Martinez has a 4.6 star rating with 194 reviews. 

When is Suzanne Martinez open?

Suzanne Martinez is closed now. It will open at 9:00 a.m.