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Suzanne Martinez
- Mortgage Lenders
- Westlake Village, CA
About this business
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Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very good experience. Would highly recommend.
everything went well
Issues with how I expected the title to be and what Penny Mac was going to deliver. I was clear with what I needed and was told it was possible at the beginning of the process. Then near end of closing was told it was not possible. To Penny Mac's credit, the situation WAS remedied. But it prolonged closing and created a couple days of high stress for me.
Ms. Martinez understood my needs delivered options and information fast
Irresponsible loan officer and associate.
Penny Mac stayed professional even when things did not add up they stopped everything went back to were thing turned confusing and straightened it out then picked it back up were we left off and if one person could not explain it right they had other team members to help out to get it all understood for all parties.
It was good and thank you
Easy process with very good communication.
Suzanne was awesome in responding to questions and very prompt in returning calls. However, we had some challenges with receiving replies / return calls from other loan officer. Additionally, the whole loan process was delayed by more than 4-6 weeks.
Frequently asked questions about Suzanne Martinez
How is Suzanne Martinez rated?
Suzanne Martinez has a 4.6 star rating with 194 reviews.
When is Suzanne Martinez open?
Suzanne Martinez is closed now. It will open at 9:00 a.m.