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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Good experience with Penny Mac
It was efficient and easy. Thank you for the professional follow up weekly.
I had a very easy experience with Penny Mac and are looking forward to working with them in the future. I want to say a big thanks to Susan Martinez .
Suzanne was great. She made the process very simple and explained all the process and answered our questions in a timely and efficient manner. Great Experience!!!
Suzzane communicated the status of the loan regularly. She followed up with our requests in a timely manner during various stages of the loan process.
Courtesy, no , Long hold periods on the phone, quick response to questions
The refinancing process was handled very professionally and promptly from the initial conversation with the loan officer, through the document review and then to the closing.
Very smooth process!! Lots of communication.
She was great
Suzanne Martinez has a 4.6 star rating with 194 reviews.
Suzanne Martinez is open now. It will close at 6:00 p.m.