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Suzanne Martinez

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6194 reviews
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Dexter C.'s profile image
Dexter C. 
3 years ago

Good experience with Penny Mac 

John L.'s profile image
John L. 
3 years ago

It was efficient and easy. Thank you for the professional follow up weekly. 

Wayne A.'s profile image
Wayne A. 
3 years ago

I had a very easy experience with Penny Mac and are looking forward to working with them in the future. I want to say a big thanks to Susan Martinez . 

LESTER M.'s profile image
LESTER M. 
3 years ago

Suzanne was great. She made the process very simple and explained all the process and answered our questions in a timely and efficient manner. Great Experience!!! 

Jyothsna P.'s profile image
Jyothsna P. 
3 years ago

Suzzane communicated the status of the loan regularly. She followed up with our requests in a timely manner during various stages of the loan process. 

Dennis M.'s profile image
Dennis M. 
3 years ago

Courtesy, no , Long hold periods on the phone, quick response to questions 

John H.'s profile image
John H. 
3 years ago

The refinancing process was handled very professionally and promptly from the initial conversation with the loan officer, through the document review and then to the closing. 

Susan B.'s profile image
Susan B. 
3 years ago

Very smooth process!! Lots of communication. 

David H.'s profile image
David H. 
3 years ago

She was great 

Frequently asked questions about Suzanne Martinez

How is Suzanne Martinez rated?

Suzanne Martinez has a 4.6 star rating with 194 reviews. 

When is Suzanne Martinez open?

Suzanne Martinez is open now. It will close at 6:00 p.m.