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SYNERGY HomeCare
Location details
85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I am a current client of this provider SYNERGY HomeCare does not do what I want. The services need to be here more often and have better caregivers to help.
Business response:
Linda, I am sorry for your negative experience. I hope you will give us the opportunity to improve your image of our services and our staff.
I am a past client of this provider If someone needs more home care, SYNERGY HomeCare would be a great company for them, but if you don't need care that extends longer then three hours then it's better not to have them. I would like to have shorter times scheduled for the caregivers instead of the three hour block. I think one hour would suffice in our case.
I am a past client of this provider SYNERGY HomeCare could improve by having better workers. SYNERGY HomeCare's caregiver was late both days she was there.
I am a current client of this provider SYNERGY HomeCare is very reliable, respectful, and caring. SYNERGY HomeCare has made her life easier by keeping the daily routine of care and helping her with the bathroom.
I am a current client of this provider My aunt has told me that she is happy about the services from SYNERGY HomeCare, so I am too. SYNERGY HomeCare is providing companionship for my aunt, so them coming there and having interactions with her has made things better in that regard.
I am a past client of this provider The caregiver didn't do the job he was supposed to do. He was supposed to help my loved one with bathing and he never did. He just talked on his cell phone and watched TV.
Business response:
Michael L, I am sorry to hear about your unfortunate experience. We really appreciate your feedback, and hope you do give us the chance to make it right! Feel free to reach out to me directly if you ever again have any issues, concerns, questions, comments or if there is anything we can do to help remedy your experience.
I am a past client of this provider THIS IS THE BEST IN HOME CARE PROVIDER THAT I HAVE EVER HAD THE PLEASURE OF HIRING TO HELP WITH MY GRANDMOTHER. THE OTHER 5 DIFFERENT PROVIDERS NEVER SHOWED UP WHEN SUPPOSED TO AND NEVER HELPED MY GRANDMOTHER IN ANY WAY, LIKE I STATED IF THEY SHOWED UP AT ALL BUT LIED AND SAID THEY WERE BUT LITTLE DID THEY KNOW I CHECKED ON THEM EVERYDAY AND DOCUMENTED WHEN THEY DID AND DIDNT....SYNERGY WAS ALWAYS THERE WHEN THEY WERE SUPPOSED TO BE AND DID WHAT THEY WERE SUPPOSED TO DO TO CARE FOR MY GRAN... read more
I am a past client of this provider April, 2014: I had two certified nurse's aides from Synergy. 1) made personal phone calls relating to other patient illnesses while in my home, as well as calls pertaining to personal home foreclosure arrangements. 2) disregarded my explicit instructions and attempted to get my mother with dementia into the shower, and upset & panicked her to the point that I needed to call a neighbor to intercede until I could arrive home. I would say care staff is ill trained based on above and that my m... read more
Business response:
We are sorry for the negative experience with our aide. It is against company policy for our caregivers to make personal phone calls while at work. However, we understand sometimes there may be urgent calls that an employee may have to take. If that were to happen, we expect our employees to make sure the call is completed quickly, and the client is taken care of and safe. In this specific case, our office did call the aide to quickly provide information about another patient she was seeing after her shift ended. Perhaps it ... read more
I am a past client of this provider Synergy Homecare kept giving me all young ones that know nothing and didn't want to do anything. The caregivers just upset me. They wouldn't do anything but text message all the time. They even embarrassed me in my doctor's office. They went in the office with me and had their cellphones on. The agency didn't do anything about it. Their coordinator even came out to my house and told the girl in front of me that I had to have rehab. But then the next day she didn't come back. It wasn't the ... read more
Frequently asked questions about SYNERGY HomeCare
How is SYNERGY HomeCare rated?
SYNERGY HomeCare has a 4.7 star rating with 12,214 reviews.
When is SYNERGY HomeCare open?
SYNERGY HomeCare is open now. It will close tomorrow at 12:00 a.m.