SYNERGY HomeCare

4.7

Location details

85284, United States

Weekday	Schedule	Status
Mon	12:00 a.m. to Midnight
Tue	12:00 a.m. to Midnight
Wed	12:00 a.m. to Midnight
Thu	12:00 a.m. to Midnight
Fri	12:00 a.m. to Midnight
Sat	12:00 a.m. to Midnight
Sun	12:00 a.m. to Midnight

4.712,213 reviews

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ConcernedCustomer

4 years ago

I am a current client of this provider When Synergy's care givers show up for their scheduled shift, they've been generally fine. I have an elderly couple they're helping and they've done well. The reason for the 2 star review is they have proven to be very unreliable. It's a significant problem with this company. Many times the care givers have not shown up for their shifts, which makes it hard to leave a loved on in their care as they so often are left to fend for themselves. After repeated phone calls to Synergy's managem... read more

Golfs_72

4 years ago

I am a current client of this provider Synergy caregivers are very cordial and knowledgeable. The office staff is difficult at best to work with. The scheduling of caregivers is based on what the office staff wants. Patient requests are generally ignored.

Ann M_28

4 years ago

I am a current client of this provider They are supposed to make the bed, clean the kitchen and bathroom. Only one of them does that. Tammy is excellent. They should listen to what I tell them when I call.

Mary Lou L_1

4 years ago

I am a past client of this provider The hardest thing was the inconsistency in those that came over. We had to train someone every time they walked in the door, they didn't know where anything was. There is no way I would trust my enemies with them, it was an awful experience. There were too many different caregivers.

Alan & Connie S

4 years ago

I am a current client of this provider They make me my breakfast. They are always on time.

Business response:

You both are such a joy to know. Thank you for your trust in us. We are a call away if you ever need anything extra.

Anonymous_3037

4 years ago

I am a current client of this provider The caregiver isn't helping me a bit and I don't know what I'm paying her for. They haven't been helpful at all. The other day, I just a got a girl from SYNERGY who I don't want back again. She tried to get me to buy her something. I wanted her help and she didn't do that.

Michele V_2

4 years ago

I am a current client of this provider They have been here for 2 months, and I am still doing what they should be doing. The younger people that they send into the home have no skills, and they still need training.

Business response:

Thanks for your candid review Michele. That’s the only for us to learn and grow. While we pride ourselves on our overwhelming number of 5-star ratings, we know we’re not perfect. In fact, based on your review, we still have a long way to go. Thank you for staying with us as a client and providing such vital feedback.

Barbara S_30

4 years ago

I am a current client of this provider It takes a load off of me. They need to keep up what they have been doing. They should get organized in the front office. They have too many bosses in the office and no one knows what is going on.

Business response:

We appreciate your feedback and will work diligently to improve the organization front office and our communication with you.

Terri T_2

5 years ago

I am a past client of this provider They did not hire anybody to interact or do anything. It was more of a headache. I had a dog. They put down that I had a dog, but one of the ladies would not step a foot in the house. Alicia called and apologized that it was her fault, but it said on my files that I have a dog.

Business response:

Terri, We apologize that our initial visit did not meet your expectations for your mother. Please contact the office and allow us the opportunity to improve your perception of us.