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SYNERGY HomeCare
Location details
85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I am a current client of this provider We only have two hours every other week. We are just getting started with them. At this point, Roger's caregiver helps him with his email since he can't type. I like that SYNERGY HomeCare is responsive to our needs.
Business response:
We are very grateful to be working with you! As needs change, we are more than happy to adapt. The caregiver really enjoys Roger. Thank you for trusting SYNERGY. We won't let you down!
I am a current client of this provider They should have gotten me a caregiver who spoke English well. It made things harder for her to have to speak to me using Google Translate. They sent me somebody that speaks Spanish and I do not speak Spanish, so we have difficulty communicating. They could send someone who speaks English, the language that I speak.
Business response:
We are sorry that you had a bad experience with the caregiver that was assigned. All of our aides do speak English but perhaps at different levels and some with stronger accents than others. We understand that some people may have more difficulty understanding accents do to hearing impairments. We always place a priority on client feedback and always seek to resolve the situation up to and including replacing a caregiver if needed. All of our caregivers are Certified Home Health Aides (CHHA) and their #1 priority is to assis... read more
I am a past client of this provider They needed to take better care of my dad. The caregiver was inattentive.
I am a current client of this provider The caregivers give me my food. They shouldn't be on their phone all the time.
I am a current client of this provider Everyone they have sent to me are capable of doing things and they are in their 50's and 60's but they do not want to do things. The girls don't know how to do anything.
I am a past client of this provider I was very unsatisfied with the aides. I didn't trust them so I would rather not deal with anybody. A lot of the aides don't particularly care, they are more interested in the pay rather than the patient. That makes me not want to deal with the agency. Many of them are thieves.
I am a past client of this provider They didn't do anything for us. They wouldn't clean up the house and were dirty.
Business response:
Dear Eddie, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would love to discuss your experience further. Please feel free to reach out to us. Thank you again for the feedback.
I am a past client of this provider She did not like having someone in her home because she did not need it and maybe the people at her house were not a good match for her. I would say that meeting with the company was the most impressive part of the experience.
Business response:
Thanks Kris. WE appreciate the feedback. Sometimes finding the right match can be challenging, I know. We've had a very strong bench of caregivers as of late. Give us a call at the office if you'd like to discuss. Thanks again.
I am a past client of this provider They did do something that I needed done for my husband because I couldn't handle him on my own at the time. However they were not self-directed I had to be telling them what to do. I wouldn't recommend them because they did not educate their workers.
Business response:
We appreciate your feedback so we can improve our services.
Frequently asked questions about SYNERGY HomeCare
How is SYNERGY HomeCare rated?
SYNERGY HomeCare has a 4.7 star rating with 12,213 reviews.
When is SYNERGY HomeCare open?
SYNERGY HomeCare is open now. It will close tomorrow at 12:00 a.m.