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Team Bob's Heating, Cooling, Plumbing
- Heating & Air Conditioning/HVAC
- Traverse City, MI
About this business
Location details
1797 Park Dr, Traverse City, MI, 49686, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
In less than a year it broke, and plumber charged me an additional $210.00 for replacing it saying I had broken it. They say I over torgued it. This is a seasonal cottage where the faucet got used rarely. I have manged to turn faucets on and off in other homes without wrecking them for a very long time. I say the product is a bad one if we can break it off in our hands with no awareness. I contacted Woodford and they said the same thing. Unless you can do the installation yourself, and do not mind re buying it, avoid this. A... read more
They were called to fix a heating problem. They said they fixed it (3 hours later ! lol!) but then as soon as they left it was failing with the same problem. Then when we called to tell them what happened thye said, "Well when I left, it was working." Then we wondered when they could come back to finish the job as it never was finished, then they said "Are you hard of hearing?" So, we said "You aren't getting paid for this!" Since then they have harrased us with collection agencies 4 times, but since they did what the did, t... read more
Business response:
Our technician was called to the premises after our normal office hours to resolve the issue of no heat. He checked to make sure that the gas was turned on at the meter and unit, and found the unit to be in a locked out state. He also noticed that the draft motor was continuously running and the pressure switch was not pulled in. He also cleaned the port, cycled the unit, checked the ac coil, and finally checked the filters. He also stated that the client requested that he change the temperature from 200 degrees and increase... read more
They never showed up. After talking with several people around here I was told to give Walters and Hemming a call (http://www.waltersandhemming.com/, 231-946-5212). They did and excellent job and I recommend them too.
Business response:
We are sorry to hear that you had such an experience back in 2009. We have, since that time, implemented new policies and procedures to ensure that something like this does not happen again. We would like to be given the opportunity to work with you again to show you how we have grown as an organization to work to better serve you.
Frequently asked questions about Team Bob's Heating, Cooling, Plumbing
How is Team Bob's Heating, Cooling, Plumbing rated?
Team Bob's Heating, Cooling, Plumbing has a 4.9 star rating with 3,446 reviews.
When is Team Bob's Heating, Cooling, Plumbing open?
Team Bob's Heating, Cooling, Plumbing is open now. It will close tomorrow at 12:00 a.m.