This profile has been claimed by the business owner or representative.
Team Bob's Heating, Cooling, Plumbing
- Heating & Air Conditioning/HVAC
- Traverse City, MI
About this business
Location details
1797 Park Dr, Traverse City, MI, 49686, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They were punctual, knowledgeable, and they fixed the problem quickly. I get them high ratings and will continue to use them in the future.
Business response:
Thank you so much for letting us know how we are doing! We appreciate you as a client and look forward to meeting all your heating, cooling and plumbing needs.
They did a great job. They came out fast to fix it. I was very satisfied with them.
Business response:
Thank you so much for letting us know how we are doing! We appreciate you as a client and look forward to meeting all your heating, cooling and plumbing needs.
Original technician did a poor job on July 15. I called the company and they handled the shortfall very well and sent an experienced plumber on July 17. Had to have recall on October 25 and I was very pleased with the way everything was handled.
Business response:
Thank you so much for letting us know how we are doing! We value your input on how we as an organization can improve. Thank you for allow us to better ourselves as an organization and we appreciate you as a client! We look forward to meeting all your future heating, cooling and plumbing needs.
Excellent service
Business response:
Thank you so much for letting us know how we are doing! We value your input on how we as an organization can improve. Thank you for allow us to better ourselves as an organization and we appreciate you as a client! We look forward to meeting all your future heating, cooling and plumbing needs.
Very smooth. Involved meeting at unoccupied site. Very prompt and efficient.
Business response:
Thank you so much for letting us know how we are doing! We value your input on how we as an organization can improve. Thank you for allow us to better ourselves as an organization and we appreciate you as a client! We look forward to meeting all your future heating, cooling and plumbing needs.
After reading favorable ratings for this company (which now I don’t believe), I hired them to fix 2 leaky faucets. This is pretty much a “plumbing 101” repair. The repair took less than an hour including several trips out to the work van. The final bill came to over a whopping FOUR HUNDRED dollars. I questioned it immediately and called the company the next day. Although I asked them repeatedly what their hourly charge was, they would not tell me. The parts came to less than $10 at Home Depot. As a widow, i’ve been through t... read more
The person that came out showed me how the pump was wired to the furnace so that if the pump didn't work, the furnace wouldn't work so that it wouldn't flood my finished basement with water. He did not have a pump that was wired like this, but put one in that would allow the furnace to run even if the pump didn't work by bypassing this feature. Of course, the 'new' pump did not work and I had more water going into carpet than I would have imagined. I called them to come out again and they put the correct pump in this time, t... read more
Business response:
We are sorry to hear our mutual client, [Member Name Removed], had a difficult experience in 2012. We have attempted to reach him, however, the contact information we have for him in 2012 is no longer valid. We sent a letter to the customer explaining our concerns and apologizing for the perceived service he received over three years ago. At this time, I would like to clear up inaccurate details that were expressed in his description of the work completed as there are discrepancies in dates, times and the actual work perform... read more
Very dishonest. Told the insurance company it was the home owners fault that it over heated. <br />Would not recommend to anyone! <br />
Business response:
We do not have anyone in our system at this address or name. We are sorry that they feel we are dishonest, but if we don't have a correct address or name of the client that we were dishonest with, we are not able to review the case and see what we could have done to team up for a solution.
AWEFUL... see above. I highly recommend the other authorized Trane dealer in town Precision Plumbing and Heating. <br />
Business response:
This was a series of misfortunate events. We apologize that four years ago we let (member name removed) down. Since this incident we have gown and bettered our business by improving and providing a higher standard of service for our clients. I have spoken with the sales representatives and those originally involved in this incident that are still with our organization. Below I have outlined the information gathered after reviewing this case: • Our service technician was at (member name removed)'s home and found a crack in th... read more
Frequently asked questions about Team Bob's Heating, Cooling, Plumbing
How is Team Bob's Heating, Cooling, Plumbing rated?
Team Bob's Heating, Cooling, Plumbing has a 4.9 star rating with 3,186 reviews.
When is Team Bob's Heating, Cooling, Plumbing open?
Team Bob's Heating, Cooling, Plumbing is open now. It will close tomorrow at 12:00 a.m.