Team Gavin

user95575807 

on Zillow

8 years ago

They were always attentive and helpful. If there was every a glitch -- and there were very few in the complex process of securing a mortgage -- they were handled promptly and with courtesy. 

Idontwanttobeseen 

on Zillow

8 years ago

Gavin Ekstrom and Charmaine Booth were very helpful through the whole process of getting our mortgage. Its tough task to go back and forth to collect so much information but they did it with a great attitude m and were very responsive to help us along the way. 

sara9750 

on Zillow

8 years ago

I worked with Margarita Offermann from City Wide to help with my first loan. I knew nothing going into the process and she was happy to answer my questions. I learned a ton, she was always quick to get back to me, and I always felt like I was in great hands which is important as the process can be a bit stressful at times.All in all - I felt like she had my best interest first which was really great to experience. 

marie8521 

on Zillow

8 years ago

Team Gavin Ekstom was amazing! They answered all of our questions! They were very patient with us! Being first time home buyers we had a million questions they were very fast to respond and explain every part of the home buying process to us! They kept us up to date on every step as we went! I don't think we could have a better experience! We worked with Rachel, she was amazing, sweet, and caring! 

amberado13 

on Zillow

8 years ago

The team was great to work with! They were very responsive and professional. I would highly recommend them to anyone. They worked on my initial home loan as well and both times I was extremely happy with the service provided . 

lainaduran11 

on Zillow

8 years ago

Quick! Very helpful and explained everything clearly. Process was not stressful and easy closing. Friendly staff Rachel and Scott were amazing!! Thank you for helping us buy our first home!! -Laina and Brian Duran 

tblanko 

on Zillow

8 years ago

My experience with this team was great from start to finish. Easy as could be! Thank you. Everyone was very helpful and made the entire experience a breeze. They even came to my house for the closing as it was hard to get out of work for this. Again, great experience! 

corykilgore 

on Zillow

8 years ago

I liked how I got the customer experience from start to finished and everything was explained in detailed! If I didn't understand something I wasn't rushed off nor did I get an uneasy feeling from anyone at Citywide. Amazing customer service, and definitely would do business with them again. 

captain__88 

on Zillow

8 years ago

Citywide was great on walking us through our loan process. They were not our original choice for our lender. We were referred to them and decided to go with them as they really explained our options, fees, and really helped us understand the process. We received a lot of emails throughout the entire process encouraging us to get the requested information to them in a timely manner so we were able to close on time. We were actually able to close early due to the constant communication. The loan officer even attended our closi... read more