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Ted's Bulletin
- Comfort Food
- Washington, DC
About this business
Location details
1818 14th St NW, Washington, DC, 20009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 10:00 p.m. |
Rude management ...... ......................
We arrived to a practically empty restaurant at 5:45 and our order was promptly taken - however the service was suddenly non-existent as the place filled up - we waited over 1/2 hr for food and apps & dinner brought out at same time. Then drink orders were forgotten then dessert order didnt come - we got up to leave and asked about dessert - it was milk shake and they said they were backed up with 8 orders but then the manager made it and we left late for show
Business response:
Hello Debbie and thanks for taking the time to leave us a review! We apologize it sounds like your meal timing didn't line up as planned. It sounds like we had an unexpected surge causing delays, however that is not an excuse for what happened. We are going to use this feedback to help coach our staff in order to better execute. I'm glad you enjoyed your food overall and I appreciate you noting the managers follow up at the end of the visit. We would love for you to come back and give us another chance. Thanks and have a gre... read more
Food was fine, but nothing special; beer selection was poor; and service was lackluster. We ordered dessert to share but noted we had to leave soon for a concert. Waited 20 minutes just for a slice of cake. And had to get someone's attention to get it that soon. Wait staff was missing in action at various times. And one irritation that I'm noticing more often in DC restaurants: a required surcharge to the bill. When will restaurants just be honest and raise their prices. That would be fine, but surreptitiously jacking the up... read more
Business response:
Hello William, and thank you for taking the time to share your feedback with us. We are sorry that your visit didn't feal seamless. Especially with the delay for desserts and confusion with the service charge. We do include a 5% surcharge on all checks due to a DC law passed in 2022. It is indeed noted on the menu, however its clear we need to make sure its more visible and more clearly explained. I also appreciate your comments on timing and attentiveness. It sounds like our team was caught during a quick evening rush, howe... read more
Had to wait a long time to place our order. Our mimosa which we ordered was not provided. We wound up cancelling it. The food was good once served.
we had a 11:30 reservation, didn’t get seated until 12:20… service was slow and chaotic. Would recommend a different location
My friend and I made a reservation for 9:45am. We were seated right away but after almost 20 minutes, no one even provided us with water. Multiple servers and staff members walked by us. When we got up to leave, we heard 2 servers saying “hurry up they’re leaving” in Spanish. This confirmed that they decided to ignore us intentionally. I’ve attended this location more than once and I’ve never had such an awful experience.
We made a special trip for the featured lobster menu items, with only moderate expectations since this is after all part of a big chain a long way from Boston or Maine. We should have moderated them more. LOTS of filler in the lobster roll, and the lobster just wasn't very flavorful. But they still wanted a premium price, which given the chichi address, wasn't much of a surprise either. The real icing on the cake came with the check. I was handed a wireless device with the bill already approved and 20% tip pre-selected "read... read more
Business response:
Hi Marcus, Thank you for taking time out of your day to leave us a review. We're sorry to hear your experience didn't meet expectations. Especially regarding the lobster roll and billing process. We'll review your comment with our team to help ensure clarity and help improve our service. We appreciate you giving us a try and hope to have the opportunity to provide a better experience in the future.
I usually like this restaurant quite a bit but this was an unfortunate visit with sub-par service and food. Disappointing.
Fine overall - but had to wait a really long time to see a waiter. No one brought water, until I had to ask.
Frequently asked questions about Ted's Bulletin
How is Ted's Bulletin rated?
Ted's Bulletin has a 4.4 star rating with 8,123 reviews.
When is Ted's Bulletin open?
Ted's Bulletin is closed now. It will open at 7:00 a.m.