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Tempe Kia
- Car Dealers
- Tempe, AZ
About this business
Location details
8005 S Autoplex Loop, Tempe, AZ, 85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
worst dealership ever to deal with. they do nothing but lie to you the whole time.
Business response:
We are disheartened to hear about your experience. We strive to only deliver the best customer service and we will continue to improve our practices. Thank you.
Follow and enforce the mask requirement posted on your entrance. I have immune-compromised people I am with everyday. I couldn't stay inside your store today. We had a surge of 11,000 new Covid cases on December 1 in Arizona, mostly in the Valley.
FALSE ADVERTISEMENT // BAIT AND SWITCH My partner and I are in the market for a truck that will fit our whole family. my partner found a really good one at a really good price Tempe Kia. So my partner goes down and meets with an Associate name Nick to look at said truck. my partner was told by Nick the associate, that the truck was not ready, because it had to go through an inspection, but as soon as it goes through inspection, my partner will be the first person that will be called, as my partner was the first person to i... read more
Business response:
Thank you for bringing this to our attention. We are troubled to learn of your displeasure with any advertising that led to your distrust. Please know your satisfaction is important to us and we would appreciate the opportunity to speak with you to learn more about your concerns. Would you please contact us with your preferred contact information when you have a moment? Thank you.
They posted an ad stating “If you have NEGATIVE EQUITY, WE WILL PAYOFF YOUR TRADE NO MATTER WHAT YOU OWE as part of the deal. FUNDS ARE LIMITED & WE URGE YOU TO CONTACT US.” I Called 5/20/2020 and asked about the deal and they said it was legit they have a $500,000 stimulus to go towards paying peoples vehicles, so I scheduled to go down and view the vehicle and negotiate pricing. When we got to pricing they wouldn’t honor the ad and low ball offered a trade in for my car and showed my negativity equity added to the overal... read more
Business response:
Hi DAngelo, we sincerely apologize to learn you feel this way. We would appreciate the opportunity to speak with you directly to learn more about your concerns and earn back your trust. Please call us at (480) 598-2300 to discuss this issue further. Thank you.
They fail to tell you the facts on the lease return . Even when you ask three different employees . Making it sound like any miles you go over is a wash” customer appreciation” they call it.NOT TRUE!!!! I understand you need to make your profit but when asked how things work at least be honest , this lost my business and I will never recommend KIA for being so unethical. I can’t wait to get my hefty mileage bill and share it on social media. Pretty bad when someone is willing to cut their losses by turning in a vehicle wit... read more
Business response:
Thank you for the review. We appreciate your feedback and we are discouraged to hear about your experience with us. We strongly believe in customer satisfaction and happiness. With the information you have provided us, we will do what we can to remedy the situation and hopefully gain back a loyal customer in the process. Thank you for your business, and we hope you have a wonderful day.
-low balled me by $1000 on tradein, they argued why Edmonds, Kelly, Carfax were wrong on tradein price. -I'm waiting for 2 weeks of refund of extended warranty
Do not shop at Tempe Kia. Have been working with them for a couple of days to purchase a Kia Soul. Was quoted the "Truecar" price. When it came down to the out the door price, they would not honor their qoute because of the car's unique color. Wanted $3,000+ more. Bad business practice!
Today marks 2weeks waiting to find out what is wrong with the Kia Sportage I bout on July 17th that broke down on July 21st. I still don't know what is happening to my car.. PLEASE DO NOT PURCHASE A VEHICLE FROM TEMPE KIA!!!!!
We had a poor experience in car shopping at Tempe Kia -I was assisting a friend to buy a new car after his car was totaled in an accident so we were ready to purchase as long as we could get a decent deal on a decent car -- we looked at the Kia optima - We went inside and spoke to a larger gentleman in a blue Allstate shirt and carried on for about an hour after the test drive we went in to work out a deal -- so the salesman played the "how much do you want your paymemt to be - what are you looking to pay and other payment ... read more
Frequently asked questions about Tempe Kia
How is Tempe Kia rated?
Tempe Kia has a 4.7 star rating with 3,865 reviews.
When is Tempe Kia open?
Tempe Kia is open now. It will close at 9:00 p.m.