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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I bought the car in late June. Right after my purchase, my boyfriend got accepted to law school out of state. We moved almost instantaneously. Texas Nissan of Grapevine and the loan company they used (First Investors) took over two weeks to process my paperwork. By that time, I had given notice to my company and moved out of state. When First Investors finally called to verify employment, I of course was gone. They requested a letter from my former employer stating my last date of employment and a letter from my new employer... read more
Worst dealership experience I have ever had! Drove all the way from Austin, TX to purchase a vehicle we found online. When we arrived at the dealership we were told the car had been sold, even though we called the previous night RIGHT before closing and were told it was available. They showed us another vehicle we saw online for around 10k. The thing is the price was increased to 14k due to additional "certification" fee that is added to all of their vehicles. When I asked why the car was advertised online for less the sales... read more
Beware, they won't give you the price of the used car until they know how much can you afford. With that said, they increase the price of the car regardless of the car. They are unethical. They don't care about you, they care about making you spend the money. They say they certify the used cars and that's a $2,000 increase in the price. Unfortunately, I made a bad choice. I traded-in my car and bought one from them. I lost in that transaction. They knew I was going to loose in the transaction and they kept pushing me. I had ... read more
Used car dealership specializes in high velocity sales, originally we went to this dealership to look at two models that were listed as available and confirmed via phone as on the lot. When we arrived both were nowhere to be found. Regardless they had a great selection of other vehicles, again big plus when dealing with a high velocity lot like this one. Ended up test driving two cars, first was mechanically flawed (not really sure how it passed inspection, it needed some work), second was a true gem. After deciding this was... read more
Deceptive to say the least. My family and I visited this dealership because we thought they had some extremely good used car price deals. It turned out that they apparently place "leader" ads in Autotrader and on their website with bottom rock prices. Prices that do not include Nissan's "certification". When we finally came down to making a deal, this amazing price suddenly bumped from $3999 to $12k. BEWARE!!! Don't get screwed. I asked for prices on at least five cars, and the salesmen could never give me a straight answer.
Business response:
My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Every business in the country has some kind of add leader, there is nothing wrong with price leaders...they tend to sell quickly and that's a good thing... read more
Never return phone calls, OVERPRICED, HORRIBLEEEEEEEEEEEEEEE CUSTOMER SERVICE, Deceptive sales, deceptive everything. The internet pricing is false and some of the inventory doesn't even exist. PLEASE DON'T BUY FROM THIS DEALERSHIP. I wish I knew the REAL ratings and reviews before I came. I feel as if I've been ripped off.
Had a horrible experience with this dealership, we could never get a straight answer on a price and they wasted 3 hours of my day haggling with us and never giving us a direct answer. They were condescending in their sales approach and I will never give my money to a dealership that can't even be nice or honest with their customers. I hope their management reviews their sales approach with people and directs their salespeople in a more honest direction. I have been in sales over 10 years and would be ashamed if anyone at my ... read more
I purchased preowned car at the price of a new car(my mistake). But after purchase I am trying to reach the dealer and nobody is helping me. I was promised 2 keys, 2 remote, user manual and there are no mats in car. I am very disappointed with their after sale service and will never recommend to anybody to go to this dealer.
Business response:
I am sorry for the problems you are having. We try our best to help all of our customers as much as possible. I am trying to find out what car you bought and what your name is sir. If you could get back with me so I can assist you i would appreciate it. Thank you, Texas Nissan
STAY AWAY FROM THIS DEALER!!!!! First off they are STAY AWAY FROM THIS DEALER!!!!! First off they are either hard of hearing or just plane dumb. Second they will list a car on the website at one price, then tell u they are all sold and try to sell you a car way past your budgit. Third they are very condisending and talk to people like they are idiots. I could list many more but there is no point, all you need to know is stay away from this dealer. They will waste your time and never have the cars listed on their website at t... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,537 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open at 7:00 a.m.