Texas Nissan

arontyler 

on DealerRater

13 years ago

Certified Pre-owned to Texas Nissan of Grapevine means dents hidden behind the rear bumper which was bent bad weather seals on drivers door ,window motor skipping . When they did try and repair the rear lower quarter panel of the driver side behind the rear bumper. The new paint was very poor and had not been rubbed out with compound and sealed. All the hand work to restore the shine was done by me. The old bumper was still on , the weather seal was still ripped. They had the truck for over 7 working days. We have not even m... read more

upset in Arlington 

on DealerRater

13 years ago

I went in to this dealership to purchase a used car they had listed online, price in my range at 9,000. I worked with Misty one pricing and a test drive, then she later came back with her manager Sarah and told me that because the miles were too high (62,000) they would not be able to finance me, but that I had been approved for a 22,000 dollar car that I could in no uncertain terms afford. They failed to quote me the price until AFTER I had taken the test drive, worked a finance program, been "approved" offered trade-ins et... read more

cbryant5150 

on DealerRater

13 years ago

I have never wanted to RUN out of a dealership so fast. First of all, I was looking for a used Murano in the $25k range. This was within my budget. They knew I was coming, so they had a Pathfinder ready and waiting for me to drive (go figure). They wouldn't discuss the price, they wanted to back into the payment versus just tell me how much the car was and let me make a decision on what I could afford. The car was over $35k and they tried VERY HARD to make me settle on a payment that was $150 more per month than I could affo... read more

What a waste of time! 

on DealerRater

13 years ago

Nathan Glass made it seem like it was so impossible for an average person to buy a used car. After filling out paperwork and building your hopes he insisted on putting a cosigner on my account. Meanwhile my last car was closed to paid for, my credit ok and back then I made way less than I did now. So how come another dealership, thank goodness accepted my sale and saw that I could pay my bill now that I make more. Would never recommend this place to anyone go somewhere else even if it is 1000for miles away. 

sreenathjram 

on DealerRater

14 years ago

Had trouble after I drooped the vehicle back for detailing and certification work. The sales manager was on vacation for the day and there was nobody authoritative or responsible who could confirm if work was completed on the car. Had the delivery delayed because of this! 

spannell 

on DealerRater

14 years ago

Had very good service at the time of the sale. We actually drove almost 4 hours to look a two similar specific cars that we saw on the internet. I even called and made an appointment. We were very upset when we found out about the certification cost of $2799 was on top of the internet price that was advertised. I thought I was looking at vehicle that was priced at $18,900 but when we got into negotiations I was informed that the vehicle price was $18,900 plus the certification fee of $2799 which was very disappointing. I rea... read more

sturdy11 

on DealerRater

14 years ago

I called looking for a specific car at a specific price. Nathan answered and said they had several to choose from all within a couple of hundred dollars from each other. After 3+ hours, I ended up paying much higher than he mentioned. He also promised 2 computer chip keys and a set of original floor mats. I got one key (they are about $300 to purchase) and cheap Dealer Logo floormats that didn't match the interior. Nathan just said, "Sorry." Nathan did say that my credit score was good and I was going to get a good rate. Whe... read more

mccoy4 

on DealerRater

14 years ago

We were looking for a used Nissan Altima Coupe and did a search on-line and found that they had some available at Texas Nissan of Grapevine. We went over and dealt with Nathan who helped us with purchasing our car. We did a 15 or 20 minute test drive, and the car drove great. It was my first experience purchasing a used car and overall it was good. This is my third Nissan car and my mother has had three herself and I know the cars a made well, which is why I comfortable purchasing used. I just wish I had taken a little more ... read more

devra10 

on DealerRater

14 years ago

They both were great sales people very friendly & professional great customer service skills.....my experience with the business part turned out to not be so great...they sent a check thru that they were suppose to hold.....we signed the hold form any even made a phone call the day before as we were told to do and the check was processed anyway causing a overdraft on the account.....we called and told Sean Biggs about this to this day nothing has been done about it.....now this is poor customer services.....we should be give... read more