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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent customer service and very professional. They meet me on arrival. The car wash was great as well.
Business response:
Thank you for your fantastic review! We're delighted to hear that you experienced excellent customer service and professionalism during your visit. Our team strives to make every interaction welcoming and efficient, and it's wonderful to know they met you upon your arrival. We're also glad you enjoyed the car wash! It’s our goal to ensure every aspect of your experience is top-notch. Thank you for choosing us, and we look forward to serving you again in the future!
Good communication and good, clean service area. Repairs and maintenance completed well, and no need for follow up visits.
Business response:
Thank you for your detailed and positive review. We take pride in delivering comprehensive service that meets and exceeds customer expectations. Your feedback confirms our commitment to clear, transparent communication, maintaining a professional, clean work area, performing thorough, comprehensive repairs, and solving issues efficiently to minimize customer inconvenience. We appreciate customers like you who recognize the care and expertise we bring to every job. Your satisfaction motivates our entire team to maintain these... read more
Courteous staff, clean Facility, reliable Service, easy to make Appointments, convenient Location, nice waiting room
Business response:
Thank you for your wonderful review! We're delighted to hear that our team, facility, and services met and exceeded your expectations. Your feedback affirms our commitment to providing a professional, comfortable, and customer-focused experience. We appreciate customers like you who take the time to share positive observations and will continue striving to maintain these high standards.
Leo was an awesome service advisor! Would highly recommend him to my family and friends.
Business response:
We are thrilled to hear about your exceptional experience with Leo in our service department. Our team takes great pride in delivering outstanding service, and Leo's dedication to customer satisfaction clearly shines through. Leo's commitment to providing top-quality assistance is a testament to the high standards we maintain at our dealership. We appreciate customers like you who take the time to recognize our team members' hard work and professionalism. Thank you for your enthusiastic recommendation and for choosing our se... read more
Texas Nissan of Grapevine took care of me and our new 2024 Nissan Pathfinder. The service department did an excellent job. Thank you!
Business response:
We are thrilled to hear about your positive experience with your new Pathfinder and our service team. Your satisfaction is our top priority, and we're proud that our team was able to provide the exceptional service you deserve. Our service department is committed to ensuring every customer receives top-quality care and support. We appreciate you taking the time to share your positive feedback and confirm that we met your expectations during your visit. Thank you for choosing Texas Nissan of Grapevine for your automotive need... read more
I love their customer service. They explain everything to my understanding and are very accommodating. They maintain a pleasant attitude!
Business response:
Thank you so much for your glowing review! We are delighted to hear that you love our customer service and that our team took the time to explain everything in a way that was clear and understandable for you. Accommodating our customers and maintaining a positive attitude are core values at our dealership, and it's rewarding to know that our efforts made a difference in your experience. Your satisfaction is our top priority, and we are committed to providing the best service possible. We truly appreciate your kind words and ... read more
Very thorough and answered any questions i had and quick to respond! It was a great experience
Business response:
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience and that our team was thorough in answering your questions and quick to respond. Ensuring our customers feel supported and informed is very important to us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!
Service was great but only downgrade was I requested a complimentary car wash and the service was not performed
Business response:
Thank you for your feedback! We’re glad to hear that you had a great experience with our service team. However, we apologize for not providing the complimentary car wash as requested. We understand how important these details are to our customers and are sorry for any disappointment this may have caused. Your feedback is valuable to us, and we’ll ensure that this is addressed with our team so that we can improve in the future. Thank you for bringing this to our attention, and we hope to serve you again soon!
Did a great job on my Munro well be back to have a brake pad done and replace my shocks
Business response:
We're thrilled to hear you're happy with the work done on your Munro. We look forward to helping you with the brake pads and shock replacement when you're ready. See you again soon!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,539 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.