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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
personable-- professional--Knowledgeable Very helpful in all areas needing to be dealt with. Will use again!
Business response:
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our team to be personable, professional, and knowledgeable. Our goal is to provide comprehensive support to our customers, and it's great to know we met your needs effectively. We appreciate your trust in us and look forward to serving you again in the future!
Service was good and they hit the expected timeline and communicated on progress. Overall a decent experience.
Business response:
We appreciate your positive feedback about our service. We're glad we met your expectations by completing the work within the anticipated timeline and keeping you informed about the progress. Our team is committed to providing clear communication and reliable service. Thank you for choosing our dealership and for sharing your experience.
Great service. Kept me updated on service. Vehicles settings not messed with. Service advisor AK very personable.
Business response:
Thank you for your positive feedback about our service. We appreciate that our service advisor AK kept you informed throughout the process and maintained your vehicle's settings exactly as you expect. Our team is committed to providing transparent, personalized service that meets your specific needs. We're glad AK's personable approach enhanced your service experience, and we appreciate you taking the time to share your satisfaction.
Great service. Tony was quick and took care of everything. Even competed two recalls I did not even know about.
Business response:
Thank you for sharing your experience! We're so glad to hear that Tony provided quick and efficient service while ensuring everything was taken care of for you. Taking the extra step to address those recalls is all part of our commitment to keeping you safe and confident in your vehicle. We appreciate your trust in us and look forward to assisting you again in the future. If you ever need anything, don’t hesitate to reach out. Thanks again!
My service rep was awesome. The best service I’ve ever had. I will def use them again.
Business response:
Thank you for your kind words! We’re delighted to hear that your service representative provided you with such an exceptional experience. Knowing this was the best service you’ve ever had truly means a lot to us. We look forward to assisting you again in the future and continuing to exceed your expectations!
The customer service representatives were extremely helpful & courteous! Leo is a gem! Only problem I ran into was they couldn’t wash the car as they normally do, due to burst frozen pipe!!!
Business response:
Thank you for your kind words and for sharing your experience! We're thrilled to hear that our customer service team, especially Leo, made such a positive impression. We'll be sure to pass along your compliments! We sincerely apologize for the inconvenience caused by the frozen pipe affecting our car wash service. Unfortunately, the weather threw us a curveball, but we’re working to resolve it as quickly as possible. We greatly appreciate your understanding and hope to provide you with the full experience next time. Thank yo... read more
Great service and communication, fast and reliable , will definitely use this location again for future appointments
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you received great service and communication during your visit. Providing fast and reliable service is our goal, and we're glad to have met your expectations. We look forward to assisting you with your future appointments. If you have any questions or need further assistance, please don't hesitate to reach out.
Elix was very helpful with our purchase. It took a bit longer to finish the paperwork but being from out of state likely led to the extra time.
Business response:
Thank you for your review and for highlighting Elix's helpfulness during your purchase! We're glad to hear that he assisted you effectively as you navigated the buying process, especially considering the added complexities of being from out of state. We understand that paperwork can sometimes take a bit longer, and we appreciate your patience and understanding. Our goal is always to ensure everything is handled thoroughly and correctly, so our customers can drive away feeling confident in their purchase. We hope you enjoy yo... read more
This dealer has serviced 5 of my owned and leased Nissans. Excellent and kind service professionals.
Business response:
Thank you for your longstanding loyalty and trust in our dealership. The fact that you've chosen us to service five of your vehicles is a tremendous honor and speaks volumes about the consistent quality of service we provide. Your review confirms our commitment to maintaining excellent, kind service that keeps customers returning over multiple vehicle purchases and leases. We deeply appreciate customers like you who have made us a trusted partner in your automotive journey. Our goal is always to deliver the high-quality, pro... read more
Texas Nissan has a 4.2 star rating with 9,930 reviews.
Texas Nissan is closed now. It will open at 7:00 a.m.