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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Samantha was very helpful and communicated through out the whole process. She provided excellent customer service
Business response:
Thank you for your fantastic review! We're thrilled to hear that Samantha provided you with excellent customer service and kept you informed throughout the entire process. Clear communication is key to a great experience, and we’re glad she delivered that for you. If you need anything else or have further questions, please don’t hesitate to reach out. We look forward to serving you again soon!
Went well, thanks. Need a way to get these cars designed for minimal maintenance costs.
Business response:
Thank you for your review! We’re glad to hear that everything went well. We appreciate your suggestion about designing cars with minimal maintenance costs—it's valuable feedback that we’ll definitely take into consideration. If you have any other thoughts or need assistance in the future, feel free to reach out. Thanks again!
Very satisfied with the customer experience. My Advisor, Samantha gave me all my options, and she was very professional.
Business response:
Thank you for the wonderful review! We’re so glad to hear that you had a great experience and that Samantha provided you with excellent service. We truly appreciate your feedback and are happy that she could help you explore all your options in a professional manner. If you need anything in the future, don’t hesitate to reach out. We look forward to serving you again!
The service team was professional and courteous as always. My car was finished in a timely manner.
Business response:
We're so glad to hear that our service team provided professional and courteous service, and that your car was completed on time. We appreciate your trust in us and look forward to serving you again in the future!
You should’ve kept Joe & Mr top Han they were the very best, however the lady I had was very good customer service & nice. IF I come back I definitely want her! However it took 3 hours and that’s not acceptable which is not her fault.
Business response:
We’re glad to hear that the lady who assisted you provided great customer service and made a positive impression. We also appreciate your honesty about the time it took to complete the process, and we understand how important efficiency is. We’re always working to improve, and your input helps us do so. We’d love to assist you again in the future and will make sure to prioritize your time. Thank you for your patience and for choosing us!
Thanks Texas Nissan of grapevine I like to over all I can recommend my family and friend for buying car there
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a great experience at Texas Nissan of Grapevine. Your recommendation means a lot to us, and we look forward to helping your family and friends with their car-buying journey!
It’s a dealership so the service takes forever, but nice waiting room and they completed the work earlier than expected.
Business response:
Thank you for your feedback, Muriel! We’re glad you enjoyed our waiting room and appreciate your patience. We strive to improve our service times while maintaining quality. Your input helps us continue to enhance the customer experience. Looking forward to serving you again!
Samantha was amazing. She was very professional, communicated throughout the whole process. I will definitely be back as long as she is my service advisor.
Business response:
Thanks! We're thrilled to hear about your great experience with Samantha. Our team strives for professionalism and clear communication, and it’s wonderful to know that Samantha made a positive impact. We look forward to seeing you again soon!
I want to tanks Tony he has amazing costumer service, he was very clear and helpful, this is the second time he helped me on 2 months, I really appreciate him and all the employees from Texas Nissan of grapevine!
Business response:
Thank you for your thoughtful review! We’re thrilled to hear that Tony provided you with clear and helpful service, and it’s wonderful to know he’s been able to assist you twice in the past two months. Your kind words about Tony and our team at Texas Nissan of Grapevine mean a lot to us. If there’s ever anything else you need, don’t hesitate to reach out. We’re always here to help!
Texas Nissan has a 4.2 star rating with 9,541 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.