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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Service and attitude has been declining for last few years. Was more friendly on last 2 visits. I was very disappointed to get home and find my car had factory recalls that were not addressed when I was in for service. Also one survey per visit is enough
Business response:
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experiences haven’t reflected the level of service you’ve come to expect. Your comments about the recalls and the survey process are appreciated. We’d like the opportunity to look into this further and ensure your concerns are properly addressed. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com so he can personally assist you.
It's always a pleasure taking my Rogue in. It's always a pleasant and friendly experience.
Business response:
Thank you for your kind words! We're so glad to hear that bringing your Rogue in is always a pleasant and friendly experience. Providing a welcoming and positive environment is something we truly care about, and it means a lot to know that it shines through during your visits. We appreciate your continued trust and look forward to seeing you again next time!
Everybody there are very kind people who are easy to work with! The salesmen Ajak and Shahab were especially nice.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our team. Ajak and Shahab will be thrilled to know they made a positive impact. We truly appreciate your kind words and look forward to assisting you again in the future!
Buying a used car can be a stressful experience, but working with the team at Texas Nissan was a great exception. They were easy to work with, and our salesman, Korhan, was particularly excellent. I would highly recommend asking for him specifically. The vehicle was as described and of good quality. Overall, I would highly recommend Texas Nissan for a hassle-free car-buying experience.
Business response:
Thank you for your fantastic review! We're so happy to hear that your experience with Texas Nissan was stress-free and enjoyable. Korhan will be thrilled to know he made such a positive impact. It's great to hear that the vehicle met your expectations as well. We truly appreciate your recommendation and look forward to assisting you again in the future!
Clinton was a pure pro , very knowledgeable, kind and worked hard for me and my family
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Clinton provided such excellent service. His professionalism, knowledge, and dedication to helping you and your family truly stand out. We appreciate your feedback and are so glad he could make your experience a great one. If there's anything else we can do for you, please don’t hesitate to reach out!
Great customer service would recommend to my family and friends, quick and easy process. Great
Business response:
Thank you for your kind words! We're so glad to hear that you had a quick and easy experience with us. Your recommendation means a lot, and we truly appreciate your support. We look forward to assisting your family and friends in the future!
Was shakey at 1st but that dude got canned and then my normal advisor Samantha took over.
Business response:
Thank you for sharing your feedback. We’re sorry to hear about your initial experience but are glad to know that Samantha was able to step in and provide the service you expect. We appreciate your patience and value your continued trust in us!
More attentive to customers pulling up for service. Waiting a bit before someone came and greeted me.
Business response:
Thank you for your feedback! We apologize for the wait and appreciate you bringing this to our attention. We strive to provide prompt service, and we’ll work on improving the customer greeting experience. Your input helps us get better, and we hope to provide you with a smoother experience next time!
Yesterday my customer service representative was excellent. Samantha Seyavong was a great listener, attentive, knowledgeable and most of all interested in doing her job with such courtesy and professionalism that I will be happy to go back to this service department.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Samantha provided you with excellent service. It's great to know she was attentive, knowledgeable, and professional throughout your visit. We truly appreciate your kind words, and we're looking forward to assisting you again in the future!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,690 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.