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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
My advisor was doing great job Tony. It’s very good. I’m really appreciate him. He also helped me a lot. Take care of my service.
Business response:
Thanks for the awesome feedback! We're thrilled to hear that Tony provided you with excellent support. We'll make sure to pass along your appreciation. Your satisfaction is our priority, and we look forward to continuing to serve you!
Great dealership ver clear on pricing and willingness to explain everything is unmatched. Really good experience.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with us. Our team is dedicated to clear communication and transparency, and it's great to know that resonated with you. We look forward to serving you again!
Ak is a great service advisor very personable he gets me in and out and explains everything
Business response:
Thank you for the wonderful review! We're so glad to hear that AK has provided you with excellent service. We truly appreciate your kind words and are happy to know that he’s made your experience quick and informative. We look forward to serving you again soon!
Pros- Waiting room coffee (when the machine works). Friendly staff. Cons- now charging a cc fee? Took some effort from the advisor to finish my ticket. My car was sitting in the bay ready for 15ish mins.
Business response:
Thank you for the great review and feedback! We're glad to hear that you enjoyed the coffee and found our staff friendly. We apologize for the inconvenience with the credit card fee and the delay in finishing your ticket. We’ll work to improve in these areas to ensure a smoother experience next time. We appreciate your patience and look forward to serving you again soon!
Great deal and thanks. I will be happy to tell all my friends about my car.
Business response:
Thank you for the great review! We're so glad to hear that you’re happy with your deal. We truly appreciate your support and are excited that you’ll be sharing your experience with your friends. We look forward to serving you again in the future!
The Advisor name AK Inyang was very professional he advised me of everything that was going on with my car. He walk me through each step on my paperwork and explained to me to come back to get the work done by January 2025 which I will be doing very soon. This had to be the Best service Advisor I had here.
Business response:
Thank you for the wonderful review! We're so glad to hear that AK Inyang provided you with professional and thorough service. It's great to know he took the time to walk you through each step and ensured you were well-informed. We truly appreciate your feedback and look forward to assisting you again in January 2025!
Very customer service oriented; prompt service; friendly service; easy to schedule my car's oil change
Business response:
Thank you for the wonderful review! We're so glad to hear that you had a positive experience with our customer service, promptness, and ease of scheduling your oil change. We truly appreciate your feedback and look forward to serving you again in the future!
Very good service , the rep did what she said was goi g to be done
Business response:
Thank you for the wonderful review! We're so glad to hear that you received excellent service and that our representative followed through on everything as promised. We appreciate your feedback and look forward to serving you again!
Ajax was a great sales person to work with. Found out my back breaks were not done and the district sales manager made sure to get me taken care of.
Business response:
Thank you for your feedback! We’re delighted to hear that Ajax provided you with a great experience as your sales person. It's also wonderful to know that our district sales manager stepped in to ensure your back brakes were taken care of. We strive to offer exceptional service, and it’s rewarding to see that reflected in your experience. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again!
Texas Nissan has a 4.2 star rating with 9,541 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.