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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
More attentive to customers pulling up for service. Waiting a bit before someone came and greeted me.
Business response:
Thank you for your feedback! We apologize for the wait and appreciate you bringing this to our attention. We strive to provide prompt service, and we’ll work on improving the customer greeting experience. Your input helps us get better, and we hope to provide you with a smoother experience next time!
Yesterday my customer service representative was excellent. Samantha Seyavong was a great listener, attentive, knowledgeable and most of all interested in doing her job with such courtesy and professionalism that I will be happy to go back to this service department.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Samantha provided you with excellent service. It's great to know she was attentive, knowledgeable, and professional throughout your visit. We truly appreciate your kind words, and we're looking forward to assisting you again in the future!
5star visit. Rep was knowledgeable and answered my questions prior to service. Expectations were clearly communicated
Business response:
Thank you for the 5-star review! We're glad to hear that our representative was able to provide you with the information you needed and clearly communicate expectations. We appreciate your feedback and look forward to serving you again in the future!
Sales person was wonderful. The service dept was awful and slow car wasn't ready
Business response:
We are sorry to hear that your experience with our service department did not meet your expectations. While we are glad to hear that your sales experience was positive, we would like the opportunity to address the concerns you had with service. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com so we can discuss your experience further and work toward a resolution.
Prompt service on a very busy day. Mr Webster greeted me quickly and with a sense of humor. Job was completed relatively quickly as promised
Business response:
Thank you for your feedback! We're happy to hear that Mr. Webster provided a warm greeting and that your service was completed quickly, even on a busy day. We strive to make every experience efficient and pleasant, and we appreciate you sharing your positive experience!
Prompt, friendly, responsive, not pushy, honest. These are the qualities that I look for in a service center and this dealership does not disappoint
Business response:
Thank you for your wonderful feedback! We're so glad to hear that our service center met your expectations with promptness, friendliness, and honesty. We truly appreciate your trust in us and are pleased to have been able to provide the experience you were looking for.
They are great group of guys. They are very professional and let you know what they plan on working on and why.
Business response:
We're happy to hear that you had a great experience with our team! Clear communication and professionalism are top priorities for us, and we're glad that was reflected in your visit. We appreciate your feedback and look forward to serving you again in the future!
I the man that walked me through my experience at the dealership was very kind, thoughtful towards me, gave me his full attention and explained in detail everything that related to my car. Great Guy, definitely a keeper to have on your team!
Business response:
We're thrilled to hear that your experience was so positive! It's great to know that the team member who helped you was kind, attentive, and thorough in explaining everything about your car. We truly appreciate your feedback, and we're lucky to have such a dedicated person on our team! Thank you for sharing, and we look forward to assisting you again soon!
The staff was very helpful and curteous. They answered my questions that I had. No oroblems
Business response:
Thank you for your kind words! We're glad to hear that our staff was helpful and courteous, and that all your questions were answered. We appreciate your feedback and look forward to assisting you again in the future!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,693 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open at 7:00 a.m.