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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
We all know when you walk in to buy a car, the individual you get for a salesperson is a lotto. My husband and I won the lotto when we were lucky enough to be introduced to Elix! We couldn't believe that he had only been there 3 months, and...had never sold cars before. He was like a seasoned veteran, but he was a newbie with a fresh new attitude. He was amazing!!! And, for someone who just turned 28, that is incredible. He is a huge asset to Texas Nissan. Do not let him go!
Business response:
Thank you for sharing your experience! It’s wonderful to hear that Elix made such a positive impression and provided you with exceptional service. His professionalism, knowledge, and fresh approach truly make him a valuable asset. We appreciate your kind words and will be sure to share your feedback with our team. Enjoy your new vehicle!
Service advisor was kind and polite, understood the issue and cared for my concern and got the work completed as promised within time.
Business response:
Thank you for sharing your experience! We're glad to hear that our service advisor was able to address your concerns and complete the work as promised. We appreciate your feedback and look forward to assisting you again in the future!
I have always had good service at this dealership. They keep my car running smoothly and always tell me what the cost is up front.
Business response:
Thank you for your continued trust in our dealership! We're glad to hear that we've been able to keep your car running smoothly and provide transparent pricing. We look forward to continuing to serve you in the future!
Walid took excellent care of me. Everyone was courteous and made sure I was comfortable.
Business response:
We're glad to hear that Walid took excellent care of you and that our team ensured you were comfortable throughout your experience. Thank you for your kind words—we appreciate your feedback!
Good communication throughout the day. Work was completed satisfactorily and on time. They accepted coupons that were mailed to me.
Business response:
Thank you for your positive feedback! We're glad to hear that communication was smooth and that the work was completed on time and to your satisfaction. It’s great that the coupons worked for you too! We appreciate your business and look forward to assisting you again in the future!
It went well for me, the only bad thing was that they charged me a fee for using my credit card, I didn't like that.
Business response:
Thank you for sharing your feedback! We're glad to hear that your overall experience went well. We understand your concern about the credit card fee, and we apologize for any inconvenience it caused. We will certainly take your feedback into consideration. If you have any further questions or concerns, feel free to reach out. We appreciate your business!
The experience was very nice and the process ran very smoothly . Everyone was very pleasant and professional
Business response:
Thank you for sharing your positive experience! We're so happy to hear that everything went smoothly and that our team provided pleasant and professional service. We truly appreciate your feedback and look forward to assisting you again in the future!
I’ve noticed improvement from when I first started visiting the service department. The service associates are now more attentive and helpful than they were before. Nice improvement from the earlier experience
Business response:
Thank you for your feedback! We are glad to hear that you have noticed improvements in our service department. Our team strives to be attentive and helpful, and it's rewarding to know that our efforts are making a difference in your experience.
Samantha was amazing. She was so attentive and tried hard to get the warranty department to cover all of the issues with my new car. The process is exhausting and unnecessary. Although not all items were able to get corrected, I know that she did the best she could, given Nissan’s policies. Samantha is professional, friendly, and very responsive. She is the best service center employee I have worked with.
Business response:
Thank you for sharing your experience! We're glad to hear that Samantha provided such attentive and professional service. While the process may have been challenging, we appreciate her efforts to work within Nissan’s policies and advocate on your behalf. Your recognition of her as the best service center employee you’ve worked with means a lot to us. We look forward to continuing to assist you in the future!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,693 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open at 7:00 a.m.