This profile has been claimed by the business owner or representative.
Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Horrible!! I put a down payment on a car on a Saturday and the check engine light came on the next day and I've been back & forth with them for over 4 weeks now with no resolution. They won't let me out of the contract or give me another car nor a loaner until they can fix the problem. I'm so over it all
I have always loved this place except this time. Had an appointment and yet they made me wait over 2 hours. Took forever for them to validate my appointment and people who came after me came and went; proving intentional delay.
This dealership chargerd me double for oil change like others dealers.$140 in Lubock I paid $70.never coming back.
They just tried to sell the services. I recently changed brake fluid and they say it is recommended because I don't have the record. Service was bad and staffs are not helpful. Never go back
CAUTION: Online prices on used pre-owned vehicles are purposedly lower than the actual price. The actual price is provided to you once you agree to purchase and includes about $3000 dealership add-ons ( they reduced it about $700 in my case). I purchased a Nissan Altima with no window tint, only 1 key fob, minor wheel scratches and only had 2000 miles left on manufactured warranty. What add-ons ???? my Nissan was all Stock. I do take some of the blame but it was my first time buying a new car.
As a concerned Toyota owner, I'm deeply disappointed with the service experience on my RAV4. There was excessive upsellingbattery service despite clean terminals, air filters recently replaced, a completed brake flush without checking fluid, and EFI/decarbonization already done with prior fuel system work. My input was ignored. The service advisor and technician clearly need retraining. Toyota is known for quality and customer care, but this location did a poor job representing the brand.
I recently purchased a car and was told it had been inspected. However, when I drove off and it started raining, I noticed it was missing a windshield wiper.
Finding a small tire leak should not take 3.5hrs. This was after spending 5 hours there a few days earlier for scheduled maintenance where they insisted there was no leak to be found. We will be driving right past this service center to go to the one in Plano instead.
Coupon was available in the website but refused to apply.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 13,015 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open tomorrow at 7:00 a.m.