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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Got oil everywhere under the body. Terrible job with the cleaning service as well. Never going back.
Texas Toyota provided me with the WORST customer service I have EVER experienced. They sold me this vehicle, which appeared fine, but then I noticed it leaking & took it back (within a week). They told me it wasn't anything. I took it back AGAIN & they told tell me that there was actually a problem, costing $1500. They were not willing to work with me even though I have had this less than a month!!! The service manager and GM told me it was basically my problem at this point! DO NOT GO HERE!!!
bad sevice
Very poor customer service, asked for Synthetic oil and got conventional oil instead. asked for more details about recommended maintenance, rep didnt responded or call back. Very bad experience.
Very bad service
I had a 11:40 am appointment for an oil change and a state inspection. I waited 15 minutes before a service advisor approached me. I specifically told the advisor, Caleb Gonzales that I want a full synthetic oil change using 0W-20 oil plus a state inspection. It was 2:20 pm when he called me from the lounge to tell me it was done. So paid for it, when I got home, I looked at the work order and they used 10W-20 oil instead of what I asked for, and I don't even know if you get used synthetic or not. Very disappointing. Wait al... read more
took 6 hours for oil exchange car inspection and brake pad and rotor check when i was the 4th person dropping off car when they opened. lots of upsell on additional service. hard to reach service advisor (waited for an hour or more to get calls returned). regualrly going there for 6 yrs but no longer
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 14,152 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.