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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Dan was very polite and efficient!
Business response:
We are absolutely thrilled to hear about your wonderful experience! Your kind words about the polite and efficient service you received truly mean the world to us. It brings us great joy to know that our team member provided you with the exceptional level of care that every customer deserves. We take pride in ensuring that each visit is both professional and welcoming. Thank you for taking the time to share your positive feedback - it helps us continue to deliver the quality service our customers have come to expect.
they did a good job aligning the wheels. Both Carfax and them have incorrect data and so I was presented required services that had alreay been performed. I had to take an hour to verify both of you were incorrect. Carfax gets a 2 and Toyota gets a 4
Business response:
Your feedback is incredibly valuable to us. We are pleased to hear that our team did a good job with your wheel alignment service. We understand your frustration regarding the incorrect service data that was presented to you, and we appreciate you taking the time to verify the information. We recognize that this created an inconvenience for you. Your experience helps us identify areas where we can improve our data accuracy and service recommendations. We truly value customers like you who provide honest feedback, and we are ... read more
Very knowledgeable, friendly and caring people. 2nd car I bought from them
Business response:
We are pleased to hear about your wonderful experience with our team. It means so much to us that you found our staff to be knowledgeable, friendly, and caring during your visit. We truly appreciate your loyalty in choosing us for your second vehicle purchase. Your trust in our dealership is something we deeply value, and we look forward to continuing to serve you with the same level of care and expertise in the future.
On time and quick. No problems
Business response:
We are delighted to hear about your positive experience with us. Your feedback about our timely and efficient service means so much to our team. We strive to provide smooth and hassle-free experiences for all our customers, and it sounds like we achieved that goal during your visit. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
Jeff J is an amazing tech for Texas Toyota. Because of him is why we get our vehicles serviced there. Very technical and thorough..
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. It's fantastic to know that the technical expertise and thoroughness you've experienced keeps you coming back to Texas Toyota for your vehicle servicing needs. Your trust in our team means everything to us, and we're committed to continuing to provide the exceptional service that has earned your loyalty. Thank you for taking the time to share your positive feedback with us.
Pricing to replace a couple air filters was overpriced. Also, my car was left in the bay where I had to wait for cars to be moved. However, I was told to exit out the entrance by one of the technicians moving the cars. I was hoping service would have been better at this location.
Business response:
Your feedback is important to us and we appreciate you taking the time to leave a review. We understand your frustration. Your concerns help us identify areas where we can improve our processes and customer care. Please reach out to our General Manager, Neal Asaad, at 817-329-5949 so we can discuss your experience further and work to address these issues.
Great experience. My service advisor was professional and kind. The service was completed on time, with no issues.
Business response:
We are delighted to hear about your wonderful experience with us. It means so much to know that your service advisor provided you with the professional and caring attention you deserved. We take great pride in completing our work efficiently and ensuring everything runs smoothly for our valued customers. Your kind words truly brighten our day and motivate our entire team to continue delivering the excellent service you experienced. Thank you for choosing us and for taking the time to share your positive feedback.
Friendly and professional service, clear communications, reasonable prices.
Business response:
Your positive feedback means so much to us. We are thrilled to hear that you experienced welcoming and knowledgeable service with straightforward communication and fair pricing. Your kind words about our team's approach truly motivate us to continue delivering excellent experiences for every customer who walks through our doors. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
My service rep, David Fraga was great and knew the issue once I explained my problem and took care of it. He said it would take 3 hours and it was done in exactly 3 hours. Very pleased.
Business response:
We are delighted to hear about your excellent experience with our service team. It's wonderful that your service representative quickly understood your concern and provided such accurate timing for the repair work. When our team delivers on their promises and completes work exactly as scheduled, it reflects the level of care and professionalism we strive for every day. Your satisfaction with the efficient and knowledgeable service you received means everything to us. We truly appreciate customers like you who take the time t... read more
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 16,423 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.