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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Syed is the best Service advisor at Toyota Grapevine. 10/10.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that Syed provided you with excellent service. We truly appreciate your kind words and look forward to serving you again soon.
Friendly speedy service. Good explanations
Business response:
Thank you for sharing your experience! We're glad to hear that our team provided efficient service and clear explanations. We appreciate your support and look forward to helping you again.
Staff is always professional and good facilities. Fast service even during rush hours.
Business response:
We're glad to hear that our team's professionalism, facilities, and efficiency have made your visits a great experienceeven during busy times. Providing fast and reliable service is always our goal. Thank you for your feedback, and we appreciate your support!
Always Best Service Provided By Toyota Gravevine.
Business response:
Thank you for your kind words! We're thrilled to hear that you always receive the best service with us. We truly appreciate your continued trust in us and look forward to serving you again in the future!
Excellent and professional work!
Business response:
Thank you for your kind words! We're glad to hear you had an excellent and professional experience. We appreciate your support and look forward to serving you again!
As always, Texas Toyota took good care of me.
Business response:
Thank you for your continued trust! We're glad to hear that we were able to take good care of you. We look forward to serving you again in the future!
Being nickled and aimed for service. They had decided to pass on 3% credit card charge to customers. They no longer provide car washes either.
Business response:
Thank you for your feedback. We appreciate your comments and understand your concerns regarding the recent changes. Our goal is to provide quality service, and we value your business. If you have any further questions or would like to discuss this in more detail, please feel free to reach out to us directly.
Waiting time is too long so it will be not more than around a hour
Business response:
Thank you for your feedback. We understand how important it is to provide timely service and are sorry to see that you are not satisfied with our current wait times. We will work to improve this and appreciate your patience. We look forward to serving you more efficiently in the future.
Although the techs performed great servicing on my car, my service advisor should have been more attentive. It took only 50 minutes for the oil change per my invoice. I waited 2.5 hours because he didn't realize the paperwork was back on his desk until I asked him to check the status.
Business response:
Thank you for your feedback. We're glad to hear that the technicians provided great service on your car. However, we are sorry to hear that you are not fully satisfied. We understand how important it is to have clear communication, and we will address this with our team to ensure better service in the future. We appreciate your patience and hope to serve you more efficiently next time.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,942 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.