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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Good communication and service
Business response:
Thank you for recognizing our commitment to good communication and service. We pride ourselves on maintaining clear, responsive interactions with our customers and delivering high-quality support. Your concise feedback confirms that we're meeting our core goals of providing transparent, helpful service. We appreciate customers like you who take the time to acknowledge when we successfully meet their expectations. We look forward to continuing to provide the same level of excellent communication and service in all of our futu... read more
prompt service. No nonsense suggestion
Business response:
Thank you for your positive feedback! We're glad to hear that you experienced prompt service and appreciated our straightforward suggestions. Our goal is to provide efficient and honest service to all our customers, and it's rewarding to know we met your expectations. We appreciate your support and look forward to serving you again in the future!
My service tech, Sabrina is fantastic. Listens to what I need and want, never tries to upset any unnecessary service or parts.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Sabrina provided you with fantastic service. It's great to know that she listens to your needs and ensures that you only receive the necessary services without any pressure. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future!
Best service ever. My salesman Mustafa was remarkable helpful and very efficient
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had the best service ever and that Mustafa was remarkably helpful and efficient. Our team is dedicated to providing an exceptional experience for our customers, and it's fantastic to know that Mustafa made a positive impact on your visit. We appreciate your feedback and look forward to assisting you again in the future!
I interacted with with four Service Department team members; and one general office staff members for my recent service needs who delivered a superior Customer Experience.
Business response:
We are delighted to hear about the exceptional service you received from multiple team members across our Service Department and general office staff. Your recognition of the collective effort to provide a superior customer experience is deeply appreciated. Our team works collaboratively to ensure every interaction meets the highest standards of customer care. Your feedback affirms that our commitment to service excellence is being successfully implemented across different roles and departments. Thank you for taking the time... read more
No problems. Everything was done quickly with no problems or issues
Business response:
We appreciate your straightforward feedback confirming a smooth and efficient service experience. Your review reinforces that our team is delivering the quick, hassle-free service we aim to provide for every customer. We're glad we could meet your expectations and complete your service without any complications. Thank you for choosing our dealership and taking the time to share your positive experience.
Excellent maintenance service! The team was efficient, professional, and provided outstanding customer care.
Business response:
We're thrilled to hear about your outstanding maintenance service experience. Our team works diligently to deliver professional, efficient service with a focus on exceptional customer care. Your positive feedback validates our commitment to maintaining high service standards. We appreciate you taking the time to recognize our team's efforts and hope you'll continue to choose us for your automotive service needs.
It was great experience and was really quick. I only had to wait less than 1 hour.
Business response:
We're thrilled to hear about your great experience with us! It's wonderful to know that we were able to provide you with such prompt service. Our team works diligently to ensure efficient service without compromising on quality, and we're pleased that we were able to complete your service in less than an hour. We understand that your time is valuable, and we strive to minimize wait times for all our customers. Your feedback confirms that our efforts to streamline our processes are paying off. Thank you for taking the time to... read more
Adviser was wonderful. So nice and personable.
Business response:
We're delighted to hear about your positive interaction with your service advisor. Creating a welcoming and personable environment is a priority for our team, and we're thrilled that our adviser made such a positive impression during your visit. Exceptional customer service goes beyond technical expertise - it's about making our customers feel valued and comfortable. Your feedback highlights our commitment to providing not just skilled service, but a genuinely pleasant customer experience. Thank you for taking the time to re... read more
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,943 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open tomorrow at 7:00 a.m.