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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Craig got everything done with no problems.
Business response:
We're thrilled to hear that Craig provided you with a seamless experience! Thank you for your positive feedback and for choosing us. We're here to help whenever you need!
Great service and the advisor was fantastic!
Business response:
Thank you for your kind words! We are thrilled to hear that you had a great experience with our service team and that our advisor made a positive impression. Your satisfaction is our priority, and we look forward to assisting you again in the future.
Excellent Service Writer! Very thorough and attentive to our needs.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience with our service writer. Providing thorough and attentive service is a priority for us, and it's great to know that we met your expectations. We look forward to serving you again!
My service advisor, Robert Moran is the best in the business. He is the only reason I drove to Grapevine to get my car serviced.
Business response:
Thank you for your wonderful review! We are thrilled to hear that Robert Moran provided you with exceptional service and made your visit worthwhile. Our team strives to deliver the best experience possible, and it's rewarding to know that Robert is making such a positive impact. We look forward to serving you again in the future!
Very friendly but I was there for an hour and a half for an oil change.
Business response:
Thank you for sharing your feedback with us. We appreciate your kind words about our friendly service. We understand that time is valuable, and we strive to provide efficient service while maintaining quality. Your experience is important to us, and we are committed to continually improving our processes. Thank you again for your review!
Did what needed to be done in a courteous and timely fashion
Business response:
Thank you for taking the time to share your positive experience with us. We're pleased to hear that our team was able to meet your needs in a courteous and timely manner. Providing excellent service is our priority, and we appreciate your recognition of our efforts. We look forward to serving you again in the future!
Nice waiting room with cool coffee maker.
Business response:
Thank you for your positive feedback! We're glad to hear that you enjoyed our waiting room and the coffee maker. We strive to create a comfortable environment for our customers, and it's great to know that you found it pleasing. We appreciate your support!
It took 2:30 hours, too long in my experience, and I was the one to get in there.
Business response:
We appreciate your feedback and understand that wait times can be frustrating. We're constantly working to improve our service efficiency and ensure a smoother experience for all our customers. Thank you for sharing your thoughts!
This was the second time that they left grease on the inside of the door and steering wheel. They used to put down paper covers on floor mats but it was wadded up and grease footprints were on our floor mats as well.
Business response:
Thank you for sharing your feedback with us. We appreciate you bringing this to our attention, and we understand how important it is to maintain a clean environment during our service visits. Our team strives to provide a high standard of care, and we are committed to addressing any concerns that arise. We would like to discuss this matter further to ensure we meet your expectations in the future. Please reach out to our General Manager, Neal Asaad, at 817-329-5949. Thank you again for your feedback, and we look forward to t... read more
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 15,112 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.