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701 E State Highway 114, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | Closed |
The service appointment was great!
Business response:
We are thrilled to hear that your service appointment was great! Our team works diligently to ensure every customer has a positive experience, and your feedback confirms we are meeting that goal. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience with us. Knowing that our service team delivered the quality of care we strive for is incredibly rewarding. Thank you for choosing our dealership for your automotive service needs. We look forward to continuing to provide excep... read more
Decarbonzation of engine they said I needed.
Business response:
Thank you for your review! We're glad to hear that you chose our service for the decarbonization of your engine. It's an important process for maintaining your vehicle's performance and longevity. If you have any questions or concerns about the service performed or if there's anything more we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!
I had my Prius in for its annual maintenance. The techs were thorough and completed the work in a reasonable amount of time given the crowd during the holiday period. I waited in their well-equipped waiting room. The soda dispenser was out of most drinks.
Business response:
Thank you for your review! We're glad to hear that our technicians provided thorough service for your Prius during its annual maintenance and that the work was completed in a reasonable timeframe, especially during the busy holiday season. We apologize for the inconvenience with the soda dispenser being out of most drinks. We aim to provide a comfortable waiting experience, and we appreciate your feedback as it helps us improve. If you have any further questions or need assistance, please don't hesitate to reach out. Thank y... read more
Good people, good deal on our new SUV. We were very satisfied with the experience.
Business response:
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team and found a good deal on your new SUV. Customer satisfaction is our priority, and it's rewarding to know we met your expectations. We appreciate you choosing us for your vehicle purchase and look forward to serving you again in the future. If you have any questions or need assistance, please feel free to reach out. Thank you!
I had a fantastic experience at Toyota of Grapevine, thanks to Syed in the service department! He was incredibly professional, attentive, and went above and beyond to ensure everything was handled perfectly. Syed kept me updated throughout the process, explained everything clearly, and made sure my car was serviced efficiently. It's rare to find someone so dedicated to customer satisfaction. Thank you, Syed, for the exceptional serviceI'll definitely be returning for future needs!
Business response:
Thank you so much for your wonderful feedback! We are thrilled to hear about your fantastic experience, especially with Syed in the service department. It's great to know that he provided you with professional and attentive service while keeping you updated throughout the process. Syed's dedication to customer satisfaction is truly commendable, and we will be sure to share your kind words with him. We appreciate your loyalty and are delighted to know you plan to return for your future needs. Thank you for choosing us, and we... read more
quick and efficient thanks keeping our car running
Business response:
We are pleased to hear that our service helped keep your car running smoothly and that we accomplished this quickly and efficiently. Our team understands that vehicle reliability is crucial, and we take pride in providing maintenance that helps you stay on the road with minimal disruption. Thank you for recognizing our commitment to providing prompt and effective automotive service. We appreciate customers like you who understand the value of skilled, expedient vehicle care. We look forward to continuing to support your vehi... read more
It was great, very timely and great customer service.
Business response:
Thank you for your kind review! We're thrilled to hear that you had a great experience with us and that our service was timely and provided with excellent customer care. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We appreciate you taking the time to share your feedback and look forward to serving you again in the future! Thank you for choosing us!
My service provider was awesome. He explained things to help me better understand car maintenance.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that your service provider was awesome and that he took the time to explain things to help you better understand car maintenance. Educating our customers is important to us, and we're glad you found the information helpful. We appreciate you taking the time to share your experience and look forward to assisting you again in the future! Thank you for choosing us!
I like grapevine Toyota service
Business response:
Thank you for your positive feedback! We're delighted to hear that you like our service. Our team works hard to ensure a great experience for our customers, and it's wonderful to know we met your expectations. If you need any assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Texas Toyota of Grapevine has a 4.1 star rating with 12,947 reviews.
Texas Toyota of Grapevine is closed now. It will open at 7:00 a.m.