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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Excellent 5-Stars Best Place !!!
Business response:
Thank you for your excellent 5-star review! We're thrilled to hear that you had such a positive experience. Your feedback means a lot to us, and we're glad to know you consider us the best. We look forward to serving you again in the future!
Everything completed as requested - car ready when promised. Car is running great. Customer service rep was very customer oriented and kept me well informed. I was very happy with my visit to Texas Toyota of Grapevine.
Business response:
We're so glad to hear that your visit was a great experience! It's wonderful to know that everything was completed as requested, your car was ready on time, and it's running great. Providing excellent customer service and keeping you informed throughout the process is always our priority. We appreciate your kind words and look forward to assisting you again in the future!
My service provider has EXCELLENT customer service skills! He was professional and knowledgeable and went out of his way to provide a great experience. Thanks for a great experience!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that your service provider exceeded your expectations with professionalism, knowledge, and excellent customer service. We pride ourselves on offering great experiences, and it's great to know we succeeded in doing so for you. We look forward to assisting you again in the future!
I needed my vehicle back quickly and they were able to accomodate me.
Business response:
Thank you for your feedback! We're glad we were able to accommodate your need for a quick turnaround on your vehicle. Ensuring that our customers' needs are met in a timely manner is a priority for us, and we appreciate you choosing us for your service. We look forward to assisting you again in the future.
I have been working with the same advisor for many years. He knows me and my car.
Business response:
Thank you for your feedback! We're so glad to hear that you've built a long-lasting relationship with your service advisor and that they know both you and your car well. We truly value the trust you've placed in us over the years, and we look forward to continuing to provide you with great service in the future!
Service was outstanding! As soon as I arrived for my appointment Kristina checked me in and made sure I was taken care of. She made sure my vehicle was serviced in a timely manner.
Business response:
Thank you for your wonderful review! We're thrilled to hear that Kristina provided you with outstanding service and ensured your vehicle was taken care of promptly. We strive to offer efficient and high-quality service, and it's great to know that we met your expectations. We look forward to serving you again in the future!
Sean was so helpful with my first maintenance on my new car!
Business response:
It makes our day to hear that Sean was so helpful during your first maintenance visit on your new car! We strive to make every experience a great one, and your feedback confirms we're on the right track. Thank you!
It was excellent! Professional and quick.
Business response:
Thank you for your positive feedback! We're glad to hear that you had an excellent experience with us. We strive to provide professional and efficient service, and it's great to know we met your expectations. We look forward to serving you again!
I loved that I was able to drop the car off on a Saturday since my car specialist rep worked that day. He kept me informed about the car and the necessary repairs that needed to be done. By the evening, the car was ready to be picked up. Everything moved seamlessly. Just remember it is a 3% charge to use your credit card. They don't take checks. So have either have cash or debit card.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that the process went smoothly and that your car specialist kept you informed throughout. We appreciate your understanding regarding the credit card fee, and we'll be sure to pass along your feedback. If you ever need assistance again, don't hesitate to reach out!
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 14,125 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.