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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The dealer was efficient and friendly
Business response:
Thank you for your feedback! We're pleased to hear that you had an efficient and friendly experience at our dealership. We appreciate your support and look forward to serving you again!
Timing was perfect. Clean car
Business response:
Thank you for your review! We're glad to hear that the timing worked out perfectly for you and that your car was returned clean. We strive to provide a great experience, and it's wonderful to know we met your expectations. We look forward to serving you again soon!
Very good service. Love that it.
Business response:
Thank you for your feedback! We're glad to hear you had a very good service experience. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again!
Great service, but it took way too long.
Business response:
Thank you for your feedback! We're glad to hear you had a great service experience, but we apologize for the delay. We understand how important it is to have timely service, and we'll be looking into ways to improve efficiency in the future. Your patience is appreciated, and we hope to provide a quicker experience during your next visit. If there's anything else we can assist with, please don't hesitate to let us know!
Sabrina is always right on top of things and keeps me up to date on the progress of my repair or maintenance. I appreciate her so much for being consistent in her responses and her ability to know what I am referring to when bringing my car in with undiagnosed issues.
Business response:
Thank you for your kind words! We're so glad to hear that Sabrina consistently provides you with excellent service and keeps you informed throughout the process. Her attentiveness and understanding of your car's needs are truly appreciated. We'll make sure to pass along your gratitude to her. Thanks for being a valued customer!
Great service, friendly people.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly team. Providing excellent service is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future!
Alex and the service team are great!!
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that Alex and the service team provided you with a great experience. We'll be sure to pass along your kind words to them. If you need anything in the future, don't hesitate to reach out we're always here to help!
Sabrina parks was very helpful and managed the time completion well . Thank you
Business response:
Thank you for your kind words! We're thrilled to hear that Sabrina was helpful and effectively managed the time for you. We appreciate your recognition and are grateful for the opportunity to assist you. Thank you for your support, and we look forward to serving you again soon!
As soon as we sat down to discuss numbers, instead of just giving us the price, which should have been the advertised price the guy started using four squares routine With me and taking it back to his manager to see if he could move the price. Problem was you already inflated it like $2400?Calling it some sort of preparation fee, gave us less than half what our car should trade in for. All in all it was a lousy experience. I felt preyed upon by the Salesman And finished off by the finance guy
Business response:
Thank you for sharing your experience with us. We're truly sorry to hear that your visit didn't meet your expectations. We strive for transparency and fairness in all our dealings, and it's clear we fell short in this instance. Please reach out to General Manager Neal Asaad at 817-329-5949 so we can discuss your concerns in more detail and work towards a resolution. Your satisfaction is important to us, and we want to make things right.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,943 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.