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TexasLending.com
- Mortgage Lenders
- Dallas, TX
About this business
Location details
4201 Spring Valley Rd, Suite 1150, Dallas, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Some minor easy fix issues. One thing that really upset me was I pay my insurance and taxes myself . If you do this they charge points???? Really ????. They changed the taxes to private pay but still rolled my insurance in the payment. I can live with that but all this was communicated at the beginning.
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
At the beginning of the process, everything was very smooth and there was plenty of personal interaction. As the process went on, I had to drag information out of both Christopher Johnson and Dianna Dunn. Initially a closing date was set, but due to the appraisal company not contacting me for an appointment for over a week after I had already paid them, our closing was delayed. Also the appraiser did not meet the deadline given by Texas Lending to have the report completed. I would NEVER recommend that appraisal company... read more
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Horrible!!! If I could leave half a star I would. For starters I had trouble getting ahold of my lender. I had questions through the process that would take days to get answered at one point it took more then a week to get a phone call returned. Before closing I had call to see if the amount was correct for me to get the cashiers check but didt get a phone call, it wasn't until the title company clarified the amount the day of with it being a 600 dollar difference. This was my second house i have bought and this has been th... read more
It was a total disaster from beginning to end. We were promised things that were not kept, we were told lie after lie. We actually left you and was going to use another lender and when we left we received a phone call telling us you could keep our closing costs down to $4500 and you would waive all fees and points originally charged, so we came back only to have a nightmare of an experience. We had paid off a few CC's in the beginning and then the day of closing they didn't have the final CD until after we were already at... read more
Business response:
Thank you for your feedback. We apologize for the undue stress caused to you and your wife during this process. We never want our customers to feel a lack of communication. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
I can only presume that my experience was not typical (I hope anyway). These people took THREE MONTHS to complete my REFI CASHOUT. How that possible? I gave them everything they asked for starting in November of this past year and they dragged their feet until mid-January, with my pressing them, to finally close. As I told their agent, my experience was nothing like what their commercials described.
Texas Lending should have stated what they could and could not do on initial interview phone call, but they did not. Made my wife and I to feel like we were criminal suspects having to prove, reprove, re-reprove, many statements of fact. Not once was there in any way anything untrue stated or sent. There was a rather long break involved as we (wife & I) had to get home foundation, then foundation plumbing repairs made. Once those repairs were made and inspected by the appropriate professionals, it then took TL.com 30 days ... read more
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Wow! Wow! Wow! My loan process went as smooth and quick as it can be. The 12 day close timeline turned out to be 15 days, but then there were so many hurdles to jump over. I was surprised that my loan went so quick and efficient. The home appraiser set up the appraisal appointment with less than one days notice and the appraisal paperwork was completed the same day. Closing was immediate after all the documents and home appraisal were gathered. I was also surprised that the title company was open on a Saturday, and I clos... read more
Business response:
What an astounding review! Earning your recommendation is the greatest compliment we can receive! Thank you for choosing Texas Lending, and for the great review.
This was the most stressful and unpleasant experience of my life. The stress on my wife was so great one of here eyes crossed. The optomologist said it is either a Palsy or a stroke caused by stress. It may also be a permanent condition and require surgery
Unprofessional, unknowledgable, Missed original closing date by 6 weeks, and made mistake on C D
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Frequently asked questions about TexasLending.com
How is TexasLending.com rated?
TexasLending.com has a 4.5 star rating with 4,093 reviews.
When is TexasLending.com open?
TexasLending.com is closed now. It will open at 8:00 a.m.