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TexasLending.com
- Mortgage Lenders
- Dallas, TX
About this business
Location details
4201 Spring Valley Rd, Suite 1150, Dallas, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The loan took a long time to get approved in the process involves very difficult. things needed for the process were not explained. Thanks
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
We were promised to close in 45 days. 102 days & 3 loan officers later, two quit the company without notice, we were finished. This company is awful at returning email and phone calls! I wouldn’t recommend them to anyone.
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience. We apologize for the miscommunication and delays. We will take steps toward improving the transitions in staff.
Were supposed to close on 9/13, closed on 9/27
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Don't do business with this company. They are truly inept, as they strung us along for more than two months, only to make it impossible to close. Don't do business with them.
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Very lengthy process. The same documents were requested over and over. It took over two months to finally close. The longer the process drug on, the less cash in hand we received. Seems like every disclosure increased I'm fees.
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
My experience was horrible the loan process took over 30 days. Communication was terrible things would change and would not communicate that to us. When we closed cash amount was different then on our disclosure . Will recommend a different company. We will use someone else next time
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
My overall process was horrible. I started the process on May 23rd, 2019 and didn't close until August 2nd, 2019, the entire process took 71 days. A total of 70 emails where sent. The process took so long that one of the associated involved quit. I would not recommend using this company for a refinance. They in fact cost me more money then saving me money. Issues faced: 1. Communication was horrible. I often had to do all the follow up work. 2. The appraisal company low balled my appraisal. I was told the appeal would ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Christopher. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will be working with our team to address these issues. We apologize for the undue stress caused to you during the loan process.
My overall process was horrible. I started the process on May 23rd, 2019 and didn't close until August 2nd, 2019, the entire process took 71 days. A total of 70 emails where sent. The process took so long that one of the associated involved quit. I would not recommend using this company for a refinance. They in fact cost me more money then saving me money. Issues faced: 1. Communication was horrible. I often had to do all the follow up work. 2. The appraisal company low balled my appraisal. I was told the appeal would ... read more
Business response:
Thank you for your detailed feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Kept asking for paperwork that was already provided. One side not talking to the other. Putting 50% down should be easy
Business response:
Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience.
Frequently asked questions about TexasLending.com
How is TexasLending.com rated?
TexasLending.com has a 4.5 star rating with 4,093 reviews.
When is TexasLending.com open?
TexasLending.com is closed now. It will open at 8:00 a.m.