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TexasLending.com

4.5

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Location details

4201 Spring Valley Rd, Suite 1150, Dallas, TX, 75244, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.54,093 reviews
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Bruce D.'s profile image
Bruce D. 
6 years ago

My very first question was, " How much will my closing cost be?" I was told 0..... After refinancing, over 5K was added to my principal. Be careful when refinancing with Texas Lending. This will take me years to recoup these cost. As expected, Texas Lending tells you whatever you want to hear to get you to refinance. During the process I wanted the loan set up for a semi month payment to reduce interest, was told by Michael Todd that can be set up with whoever purchase the loan. Within a month my loan was sold to We... read more

Business response:

Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience. 

Gerardo M.'s profile image
Gerardo M. 
6 years ago

Stay away from the company, by far the worst experience buying a house. 

Business response:

Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience. 

Scott P.'s profile image
Scott P. 
6 years ago

needed more communication from Bryan B. Never could reach him on the phone and he never returned phone calls. 

Business response:

Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience. 

Lawrence S.'s profile image
Lawrence S. 
6 years ago

I would never recommend TexasLending.com to anyone. Promised timelines were never met. We began the process two months prior to our scheduled closing - ample time to get everything finished. Our closer at the title company could not get anyone to return her calls. When we were notified that closing couldn't happen on the scheduled date no one was in the office to answer my many, many calls and emails. I even emailed the president of the company - I have yet to have a response. I left two messages for the direct supervis... read more

Business response:

Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience. 

Maria H.'s profile image
Maria H. 
6 years ago

My experience didn't live up to the hype. The mortgage processor didn't communicate well. Instead of telling me next steps, it was always we need one more thing. When I called them on it, they had the gall to say I wasn't cooperating. They treated me as if my credit was just fair when its excellent. They would get no endorsement from me and others who heard of my experience wouldn't use you either. In my opinion, "you Don't got em!" 

Business response:

Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience. 

Sharon Y.'s profile image
Sharon Y. 
6 years ago

Do NOT use. They do not return calls and a closing date means nothing to them. I have advised all my agents not to use them either. Please use a lender that your Agent recommends and they have worked with before. They can afford commercials on TV but do not take care of their clients. 

Business response:

Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience. 

GERALD C.'s profile image
GERALD C. 
6 years ago

It took seven months to refinance the loan for my house y'all only told me it was going to take about a month if it weren't for Miss Taylor dig who have me and my wife I think we still would have been waiting no I was not satisfied with the service and I will not be telling no one to refinance with Texas lending terrible job I'm really disappointed. I just received the funds in my account today it took seven months I don't know what took so long but it's in a techno seven months. 

Business response:

Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience. 

Troy K.'s profile image
Troy K. 
6 years ago

So, 5 weeks into the process (perfect credit, all necessary docs received, closing scheduled) they ask me to sign a closing disclosure. When I read it, it has the wrong loan amount, wrong payment, etc. I asked them to correct it before I signed. They honestly told me that I needed to sign incorrect documents before they could correct them! Literally, the VP of Closing told me that in order for her to be "in compliance", I had to sign documents that were not accurate. She said that the docs were just an estimate and not ... read more

Business response:

Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience. 

Dyvonne B.'s profile image
Dyvonne B. 
6 years ago

I am very glad to see the great reviews for TexasLending but my experience was somewhat different. We are people who love to have excellent credit and we always check our credit scores to be sure of the accuracy and be sure our credit reports are correct. After buying and closing on three houses and doing a refinance on the property I own now, it seems as if I did as much work as the persons gathering information. I had to call several times for the correct paper work went to my employer for verification. I finally just to... read more

Business response:

Dyvonne, Thank you for your feedback. Please know that your review will be shared with our management team, so that we can address the issues with your experience. We apologize for the frustration caused to you during this process. This is not level of customer service we seek to provide to our customers and we are sorry to have fallen short in your experience. More training will be provided to our team. We appreciate the detailed feedback that can help us to identify the places for improvement. 

Frequently asked questions about TexasLending.com

How is TexasLending.com rated?

TexasLending.com has a 4.5 star rating with 4,093 reviews. 

When is TexasLending.com open?

TexasLending.com is closed now. It will open at 8:00 a.m.