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The Chateau Restaurant Braintree
- Italian
- Braintree, MA
About this business
Location details
535 John Mahar Hwy, Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
Made a reservation and when asked if it was a special occasion I put down for a birthday. This has always been recognized in the past, but NOT this time. It was NOT acknowledged at all, which was a little disappointing. Service was ok, our waitress didn’t come back as often as I would have liked and it wasn’t busy there since we were there for an early dinner. We had ordered an antipasto salad, which looked good when it came out however, there was NO dressing either on it or that came with it. Unfortunately, our waitress was... read more
Huge loud party of 40 nearby. Wrong order, meal was cold, waitress rarely checked on.
Business response:
Thank you for joining us and taking the time to share the experience during your visit. We're sorry to hear of the disturbance due to a nearby group, during an exceptionally busy visit. We hope to have the opportunity to welcome you back again in the future for a much better visit. Thank you again for sharing. - The Chateau Braintree
Portions are smaller than before, prices are higher and the quality is a little less than before.
Dirty utensils and dirty napkin. The cost of adding meat to a salad is understandable but 3 tips was very minuscule.
Arrived and the restaurant was not busy at all, however, every high top in the bar area that faced the front windows had dirty dishes on them. We were seated promptly, but were never greeted or given waters after 20 minutes of sitting there. Several people being waited on around us. Had to get up and go find the hostess to ask if we had a waitress. She went to go find her and she showed up with waters for the table. We ordered everything at once for fear we wouldn’t see her again. It was noisy in there. Lots of kids. Not wha... read more
Not as good as it was before! The best things that they served, like mussels marinara, are no longer on the menu. The service is perfunctory. This is the second very disappointing visit. We won't go back again, too many other GOOD Italian Restaurants in the area to waste anymore time here!!!!
Sat outside got a smell ever so often of sewer. Food was stone cold Not even warm. Got there at 6. Still at 6:40 hadn’t taken our food order. It was a thursday and not very crowded.
Food was poor. Fat cat in Quincy is a lot better. The seafood pasta had processed scallops and the sauce was very watery. We also had the broiled seafood platter, it was not good at all. Overall very disappointed and we will Not be coming again.
As usual the food was very good what was very disappointing was the service. Our server actually seemed as though she would have rather been anywhere else and it showed. Two of the guests asked for more water, she brought one and had be asked several minutes later for water for my mother in law. Then when dessert arrived and was plopped on the table we were left with no silverware, so it was just easier for me to get up and grab some forks from the drawer under the computer than it was to try to find her and ask, so I did. A... read more
Frequently asked questions about The Chateau Restaurant Braintree
How is The Chateau Restaurant Braintree rated?
The Chateau Restaurant Braintree has a 4.2 star rating with 1,355 reviews.
When is The Chateau Restaurant Braintree open?
The Chateau Restaurant Braintree is closed now. It will open at 11:30 a.m.