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520 South Michigan Avenue, Chicago, IL, 60605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great value for occasional stay after a show when the trains don’t work for us Across the street from auditorium theater
Wonderful
Good
Nice hotel with a great location Breakfast was not included, and the soundproofing was poor; you could clearly hear people in the neighboring room. The hotel and rooms were charming, featuring a historic style. The location is excellent, very close to the metro and all the main downtown attractions.
Exceptional
Exceptional
Very Good I had switched rooms, but I wish they would have told me that I didn't have a view like I did with my original room. It was disappointing because the whole reason I stayed was the view. I should have asked.I know next time. The staff and convenience near parking. Breakfast was nice oo
Not worth the money I spent. It really clean though. They weren’t very friendly. No one asked to help with my bags. The room was so so small. Before checkout someone knocked on my door then said they would come back. Ten minutes later someone else knocked on the door. It was before checkout. That was annoying, I had just gotten out of the shower. I didn’t have breakfast. The bar area was very cozy. The free water and the view.
Room for improvement The front desk staff was grumpy and rude on checking in. I got up to my room, and the key did not work. I had to go back down and get a new room. They were still rude, like it was my fault. I am understanding and easygoing. Don't treat me like a problem. Anyway, I was assigned a new room. The bad on the facilities are that the beds are firm, and the lighting in the old bathroom is terrible. There is no counter space for toiletries. Just a little glass shelf. It is in a good area with nice views of the ci... read more
The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews.
The Congress Plaza Hotel & Convention Center is closed now. It will open tomorrow at 9:00 a.m.