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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Monnens's profile image
Monnens 
a year ago

A historic hotel left in ruin The hotel was built in 1893 and it has a lot of history. I was really excited to see some of the old architecture and take in one of the oldest buildings in Chicago. I was familiar with what to expect as we had a house in the family built in 1881. When we got there, the lobby was overly warm, but bright and welcoming. Front desk/check-in staff were ok, our interaction was nothing notable. They asked for a credit card for $50 deposit on each room and asked us to sign a form for each room. We aske... read more

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Peggy 
a year ago

Disappointing Almost got locked in bathroom due to loose door knob. Bed extremely firm Location was great! 

Sudhahar's profile image
Sudhahar 
a year ago

Poor 

Jasmine's profile image
Jasmine 
a year ago

Bad 

Kuei-chih's profile image
Kuei-chih 
a year ago

Fair 設施老舊 冷氣很大聲 衛浴設備也是老舊 很潮濕的味道 跑芝加哥馬拉松 距離起點很方便 

D's profile image
D 
a year ago

Very Poor Furniture was old with pain chipping, the decor was outdated, elevators and common areas smelled like marijuana. It took a long time to be able to order room service because they were not answering. The front desk staff was short with us. The walls were very thin and we could hear everything our neighbors were saying or doing in their room or in the hallway. The location was great 

Leonidas's profile image
Leonidas 
a year ago

Não recomendo esse hotel antigo e não reformado. Deixaram de me entregar uma compra da Amazon; minha chave teve que ser trocada 5 vezes; a porta do quarto não abria facilmente por falta de manutenção ; quarto sem janelas; precisava de um taxi para o aeroporto mas eles só indicam os parceiros do hotel que não tem taximetro. Pedi taxi com taximetro e fui abandonado pelos responsaveis .Só uma moça gentil me atendeu bem. Da localização. 

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Shawn 
a year ago

I will never stay at this hotel again. Our room had no heat, and they only offered us space heaters, There was no heat in the room and no one told us the heat was out. We spent all night with no heat and they brought us a space heater. When we went to the restaurant for breakfast we waited over an hour for our food. The only thing good is the location 

Jon's profile image
Jon 
a year ago

Fair 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open tomorrow at 9:00 a.m.