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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Vivian 
2 years ago

Disappointing 

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Matthias 
2 years ago

Disappointing Schlechtes WLAN im Zimmer Die Lage 

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Carol 
2 years ago

It did what i wanted it to do the room faced the el and was very noisy The breakfast was good. 

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Gottlieb 
2 years ago

Fair Poor maintenance, old and semi-functional facilities (heater, bathroom) The location is great, the lake view is beautiful. 

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Lee 
2 years ago

Disappointing Building site on floor 8 that we stayed on Location 

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Rafsan 
2 years ago

Disappointing The facilities were very bad. The bathroom sink was constantly clogged, the bathtub was not properly cleaned. The hotel is very very old, and it shows. The staff were friendly, and provided us with cleaning services even at night. 

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April 
2 years ago

Fair The rooms are very warm. Couldn't adjust the temperature. The location was good. And the main parts of the hotel are beautiful. 

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Igor 
2 years ago

Fair Personal nicht sonderlich freundlich und engagiert. Zimmer mit reichlich Farbflecken von der letzten Renovierung. Steckdosen eigentlich nur im Bad benutzbar, ansonsten für Multistecker zu geringer Abstand. Bettwäsche bestand leider nur aus dünnem Laken und einer ungewaschenen Deko-Samt-Decke. Der schöne Ausblick und der Charme eines alten Hotels sind leider nicht alles. Blick auf Lake Michigan. 

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Kortenhoven 
2 years ago

I had numerous phone calls that rang once and then a dial tone. This continued throughout the night I was in a room on the 12th floor at the very back down a long and narrow dreary hallway. The windows in my room were small under the eaves windows. The furnishings were adequate. The shower was in the bathtub which was very difficult to get into because of the glass doors and the shape of the bathtub. There was plenty of hot water. The hair dryer did not work. I thought the location was good for the places I intended to go to... read more

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.