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The Congress Plaza Hotel & Convention Center
- Hotels
- Chicago, IL
About this business
Location details
520 South Michigan Avenue, Chicago, IL, 60605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor
Probably would not stay there again. Little heat. Missing a pillow. No extra blanket. Location
Fair
Disappointing Cleanliness was not to an acceptable standard. Carpet was poorly vacuumed and dirty. Water in shower was only just warm. Unable to control room temperature. Room was not refreshed on one of the days. Bed not very comfortable. Pillows very thin. Great location for the Chicago Marathon.
Fair - bad wifi connection - room generally pretty cold - shower water took some time to heat up - hand soap in room empty on arrival - generally the staff around the lobby seemed a bit desinterested + location + new furniture
Fair Facilities, including the room, must improve. In a remarkably busy week for the hotel (marathon), staff is limited, especially in restaurants and maintenance. In my case, I used the safe box for personal items (including passport), and I waited for 4 hours in the hotel to open it and get a replacement safe box. Because of that, I lost dinner with my group. The location is awesome.
Fair Zentrale Lage, aber das Hotel ist schon etwas in die Jahre gekommen
Poor Very old, smells bad, noisy AC and rude staff Location
I would not ever stay here again, sadly. The hotel needs to be badly updated. The hotel is in complete disarray, sadly. From when we had to self valet the car and walked in to see signs that say "no public restrooms" it was not a great beginning. The room was tight, outdated. The bed was rock hard and the comforter looked like something out of the 70's The ice machine on the floor above did not work, so I had to go to the first floor and ask the bartender for some ice. We decided to leave before ever getting comfortable. I d... read more
Frequently asked questions about The Congress Plaza Hotel & Convention Center
How is The Congress Plaza Hotel & Convention Center rated?
The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews.
When is The Congress Plaza Hotel & Convention Center open?
The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.