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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Nicole's profile image
Nicole 
3 years ago

Bad experience. Very old and not well maintained, our room was just beside an ice machine that made a lot of noise during all night. Staff were not very friendly. Room is very small. Expensive and bad. Location was good, downtown near buckingham fountain. That is pretty much the only good thing. 

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Heather 
3 years ago

Fair Acknowledging this is a historic property, some updates are needed. Rusting bathrooms, toilet that intermittently worked properly, better pillows, etc. location okay. cleaning staff clearly tried hard with this historic property. 

Martinez's profile image
Martinez 
3 years ago

Publicidad engañosa Publicidad engañosa, camas dobles y de milagro cabe una persona. Ustedes dan un tlf y no atienden, servicio ultramalisimo. Etc etc etc 

Murray's profile image
Murray 
3 years ago

Poor The room was shocking. The furnishings were old, the bathroom door didn't close, there was a big gap at the bottom of the room door that let light in from the hallway, there was paint flaking off the walls, The staff, the location and the lobby 

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Pelloso 
3 years ago

Fair 

Jonathan's profile image
Jonathan 
3 years ago

Poor 

Jana's profile image
Jana 
3 years ago

nicht zum wohlfühlen Lobby ist sehr schön, wenn man dann allerdings das Zimmer betritt, findet man Schimmel in den Ecken und auch im Badezimmer. Zimmer entspricht zwar den Fotos, aber dass die Einrichtung sehr heruntergekommen ist, sieht man dort nicht. die Lage ist gut 

Jelena's profile image
Jelena 
3 years ago

Zimmer groß, Lage sehr gut, Personal nicht gut. Das Möbliar ist sehr alt und die Teppiche müssten dringend ausgetauscht werden. Die Badamaturen sind sehr verrostet. Die Fenster kann man nicht öffnen, sodass man nicht lüften konnte. Das Personal war nicht wirklich höflich. Die Damen und Herren des Housekeepings haben unsere persönliche M&M Packung ungefragt geöffnet, sich daran bedient und auf den Boden neben dem Bett liegen gelassen. Abends/nachts gegen 10 Uhr kam ein Elektriker, um nach der Lüftung zu schauen. Das Zimmer wa... read more

Omar's profile image
Omar 
3 years ago

Disappointing Pesimas las intalaciones. El hotel es enormemente viejo. Sin aire acondicionado muy frio aun en primavera. la atencion no de lo mejor. Mala internet El aseo de la habitacion y la ubicacion lo mejor 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.