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The Everett
- Apartments
- Cave Spring, VA
About this business
Location details
4356 Garst Mill Rd, Cave Spring, VA, 24018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Verified Renter Get to look at garbage all the time. Even better when the wind blows trash right by my apartment cause the dumpsters are ALWAYS FULL. Don't know why I even bother to put in a maintenance request... that's a joke. Wait months and still not fixed.
Business response:
Hi there, we're sorry to hear about the trouble you're having. Please reach out to our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com and we'd be happy to chat with you about waste management as well as address any pending maintenance concerns you have for your home. Providing our residents with a comfortable and high-quality home is a top priority here, so we do hope to have a chance to improve your stay. Thank you!
Verified Renter The community is nice, the appliances need updating and there needs to be better communication with staff. Maintenance also takes a while to respond even with appliance that aren’t working, and even if they do respond it’s not always fixed.
Business response:
Hi there! We appreciate your 4 stars as well as your feedback on improvement. We're dedicated to providing an exceptional home here, so we'd be more than happy to discuss your concerns and ideas to better our community. Please reach out to our Customer Cares Line at (877) 385‐1878 or CustomerService@druckerandfalk.com, thank you.
Verified Renter Rent has been consistently increased every year you renew, the grounds are well kept, the maintenance crew is incredibly friendly and helpful, the neighborhood is quiet, which I love. They’re on top of snow removal in the winter. However, every month before the 1st of the next month you get an automated email stating you’ll be evicted if you don’t “emit payment of balance due” for your next months rent even though it isn’t the due date and you will get this email even if you pay rent on time in full each mont... read more
Business response:
Thank you for taking the time to share your thoughts with us. We're glad to know you're enjoying our friendly maintenance team, stellar neighborhood, and beautiful grounds at The Everett. It's been a pleasure having you as a resident! Our team does apologize for any trouble our email notices have caused you during your stay regarding rent and our community policies. Please connect with our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com and we'd be happy to chat further. Thank you!
Verified Renter Just whatever, miss our old company. Lots of money but nothing to show for but square footage. Maintenance treats you like you have no common sense...this company wants and wants butvwhen you need..forget about it
Business response:
We're sorry to hear this opinion of our team. Please contact our Customer Cares Line at (877) 385‐1878 or CustomerService@druckerandfalk.com at your earliest convenience. Our team would appreciate an opportunity to assist you with any outstanding concerns. Customer care is an absolute priority for us, so we look forward to improving your experiences. Thank you!
Verified Renter Over my 3 years being here, the quality, service, and pricing has gotten much worse. The only thing to brag about it the maintenance employees. They have been great. I’m very excited to leave
Business response:
Hi there! While we appreciate your compliments regarding our maintenance team, it's unfortunate to hear you haven't been fully satisfied with your home. Please reach out to our Customer Cares Line at (877) 385‐1878 or CustomerService@druckerandfalk.com so that we can personally work with you to address any concerns. Thank you, we look forward to speaking with you.
Verified Renter Do not move here! They raise the rent every year and they don’t care about you! I’ve lived here 3 years and every year it’s gone up!! Constantly being woken up by the people cutting grass. Had a neighbor try to kick in my front door and these people did nothing about it except charge me to fix it! There’s always some miscellaneous fee for something
Business response:
Hi there, thank you for sharing your troubles. We're sorry to hear that you haven't enjoyed your time here. Our team wants to assure you that the comfort of our residents is an absolute priority at our community. We ask that you please contact our Customer Cares Line at (877) 385‐1878 or CustomerService@druckerandfalk.com to discuss your concerns. It'd be a pleasure working with you to address your concerns and get your stay back on track.
Verified Renter The entire leasing process was quite lengthy with a lot of miscommunication/ lack of communication. After receiving the keys to my apartment I did not get a walk-through with the leasing agent it was just simply handed my keys. As soon as I open the door I was hit with the overwhelming overpowering smell of old wet cigarette smoke. (I don't smoke) I feel it is unacceptable to move into apt and be expected to pay the amount I am for a 1 BR and it smell absolutely horrible. It should be standard to every apt sm... read more
Apartment living So far it’s been a great experience living in an apartment complex. One small issue is that my neighbors keep putting trash bags outside their door and leaving it and it’s causing flies and fruit flies .
Bad mistake moving there Manager is rude as hell. They don't fix anything and if you pick your self out it's a 50 fee to get in. Bad pr skills bad attitudes bad business.
Frequently asked questions about The Everett
How is The Everett rated?
The Everett has a 3.8 star rating with 433 reviews.
When is The Everett open?
The Everett is closed now. It will open on Monday at 8:30 a.m.