This profile has been claimed by the business owner or representative.
The Everett
- Apartments
- Cave Spring, VA
About this business
Location details
4356 Garst Mill Rd, Cave Spring, VA, 24018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Verified Renter Been here for three years and I’m happy to say I’m moving OUT this month! The place has gotten much worse over the years…it’s dirty (trash everywhere), rude staff, maintenance doesn’t properly fix things until after several visits, kids everywhere with no supervision tearing down trees and siding off the buildings…I would have recommended here as a good starter apartment back then but not now.
Business response:
Thank you for sharing your feedback. We’re sorry to hear about your experience and regret that your time here did not meet your expectations. We take resident concerns seriously and are continuously working to maintain the community and improve services. If you would like to discuss your experience further, please reach out to our Customer Care team at CustomerService@druckerandfalk.com.
Verified Renter My first night there were 3 arguments involving 3 different sets of neighbors, that 6 people arguing and fighting in one night. My washer was supposed to be in my bathroom but instead it’s in my kitchen floor taking up room i need, my toilet isn’t mounted to the ground or the wall and shakes, my shower faucet looks like it’s falling out the wall, my sliding door blinds were broke, my ovens bread warmer doesn’t close and my cat keeps attempting to go in there, the neighbors don’t pick up after there dog and i ... read more
Business response:
Thank you for sharing your feedback. We’re sorry to hear about the challenges you experienced during your move-in. We strive to ensure all units are ready and in good condition, and we take resident concerns seriously. We encourage you to reach out directly to our team at CustomerService@druckerandfalk.com so we can address any outstanding maintenance issues and work toward a resolution.
Verified Renter Things have been okay in the past year. I just hope communication with maintenance and staff gets better. Also wish staff would have more concern for mailboxes that don’t lock. Mine has been open for over 9 months, with my social security card stolen out of it and now the post office refuses to deliver mail to it. Even the mail men have reported it to the front office.
Business response:
Thank you for sharing your experience and bringing these important concerns to our attention. We apologize for the ongoing issue with your mailbox and understand how frustrating this must be. We appreciate your feedback about communication and will continue striving to improve in this area. Your satisfaction and peace of mind are very important to us.
Verified Renter I’ve lived here since 2022 mainly for the low cost, but I’m counting down the days until my lease ends. I dislike it so much I stay at my boyfriend’s house most of the time while my unit sits empty. The leasing staff is friendly but unresponsive, and maintenance is unreliable—issues take multiple requests to be properly fixed. I’ve lived in a couple different units and there are always water or plumbing problems. The apartments are cheaply turned over between tenants and often left dirty. The community is poo... read more
Business response:
Thank you for sharing your honest feedback. We’re sorry to hear that your experience has not met your expectations. We take your concerns seriously, especially regarding maintenance, cleanliness, and community upkeep. If you would like to discuss your concerns further, please feel free to reach out to our management team at (877) 385-1878 or via email at CustomerService@druckerandfalk.com.
Verified Renter Was in the past six months everything about this place has changed. I don’t know if it’s new management but maintenance does not complete request. They just let them sit in pending till people forget they exist and then they claim they completed them.
Business response:
Thank you for your feedback. We understand your frustrations, as this is not the goal we set for our team. Your concerns are important and will be shared with the appropriate team to help ensure issues are properly followed up on. If you’d like to speak with someone directly about your experience, please contact our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com. We appreciate you taking the time to let us know.
Verified Renter Although, the prices of these are apartments are nice compared to others around the area, it's definitely not worth it. All of the appliances in the unit need a serious update. They advertise a dishwasher as one of the appliances but it is disgusting and wont work. We asked maintenance about getting a new one and they said they don't work on or replace the dishwashers. Every time you cook, use the oven or stove your fire alarm will go off and all in the gas in the unit immediately shuts off. And the worse thi... read more
Business response:
Thank you for sharing your concerns. We take maintenance and pest control very seriously and regret that your experience has not met expectations. We encourage you to contact our Customer Care line at (877) 385-1878 or email CustomerService@druckerandfalk.com so we can address these issues directly and work toward a solution. Your feedback helps us improve the living environment for everyone.
Verified Renter The office is slow to respond to any complaints or maintenance concerns. I have put in work orders to be told they were marked completed without anyone coming to fix my issue. I have had my vehicle vandalized without any follow up or investigation from the property manager. They act like all they care about is getting you in here for your money for 12 months. I would not recommend anyone who is elderly, has mobility issues or has children, ever move here.
Business response:
Thank you for sharing your concerns. We’re sorry to hear about the issues you’ve experienced with maintenance and communication, as well as the unfortunate situation with your vehicle. If you haven’t already, we encourage you to contact our Customer Care team at (877) 385-1878 or CustomerService@druckerandfalk.com so we can better understand your situation and work toward a resolution. Your feedback helps us improve our services for all residents.
Verified Renter The Everett has one side,apartments and one side,townhouses.I feel that the townhouse side tends to be quieter and safe. Maintenance usually takes care of things promptly.After hours, they usually call and tell you how to fix the problem yourself.The landlord office never answers the phone;but they answer emails.I wish they put 2 large dumpsters in a section either at the very back of the apartment complex or at the very front,but away from the homes and in a way where we could look out our windows and not se... read more
Business response:
Hi there! Thank you very much for taking the time to share your experience with us here at The Everett. We are glad to hear you've been enjoying your overall experience and we appreciate you sharing some of your concerns about the grounds and some of your neighbors. Please feel free to contact us directly about these concerns and we will be more than happy to discuss them in greater detail with you. Thanks again for this feedback and we look forward to keeping you feeling happy with your home.
Verified Renter Most things here are fine. There is a couple people that do drugs and the cops are always here or they're yelling and screaming. Plus not having firewalls everybody can hear what you're doing. Other than that the people around here are very nice and friendly just a few you need to get rid of in my building upstairs in the back
Business response:
Hi there, thank you for sharing your high rating of The Everett! It's been a pleasure having you as a resident. We are sorry to hear you've had some challenges with your neighbors. Please give us a call to discuss your experiences further.
Frequently asked questions about The Everett
How is The Everett rated?
The Everett has a 3.8 star rating with 433 reviews.
When is The Everett open?
The Everett is closed now. It will open on Monday at 8:30 a.m.