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The Fountain Room

4.5

About this business

Location details

830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States

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WeekdayScheduleStatus
Mon4:00 p.m. to 10:00 p.m.
Tue4:00 p.m. to 10:00 p.m.
Wed4:00 p.m. to 10:00 p.m.
Thu4:00 p.m. to 10:00 p.m.
Fri4:00 p.m. to 11:00 p.m.
Sat10:00 a.m. to 11:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.54,094 reviews
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Bahamas242's profile image
Bahamas242 
3 years ago

Our entree arrived faster than I would have liked. When we were finished our waitress brought the bill without even checking to see if we wanted anything else, like we were being rushed. There were still other people in the restaurant. We eventually paid the bill as we were trying to finish our very full drinks. Then after we paid, a gentleman came around to try to clear away our glasses and we still had drinks in our glasses. Then one of the staff came into the dining room and started to vacuum and there were still guests i... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Bahamas242. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (463) 238-3800 or info@thefountainroom.com and we'd be happy to help you out. Cheers, The Fountain Room 

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PhilH 
3 years ago

I was not expecting Hard Rock/Heavy Metal so loud you could not have a conversation. They lowered it when asked but still the meal was ruined. We won't return. 

Business response:

Hi, Philh. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at (463) 238-3800 or info@thefountainroom.com, we want to know more! 

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dwbgo 
3 years ago

I went to Fountain for the first time during devour and it was pretty bad. service was absolutely terrible,.. took FOREVER to get my food with lengthy delays between courses. Waitress even joked, we'll have that out in about an hour after the second course and it was time for dessert. Food quality was average with the mashed potatoes being tastless and cold. the ambiance felt like a yuppie Dave and Busters,.. no real class or ambiance associated to what has been a class neighborhood. I would have no reason to go there. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Dwbgo. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (463) 238-3800 or info@thefountainroom.com and we'd be happy to help you out. Cheers, The Fountain Room 

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scottv 
3 years ago

Had been there for drinks twice before, made a reservation for dinner. We’re taken upstairs where it was very noisy and over crowded. Asked to substitute a vegetable for another of the same price and were told no. We decided to leave and told the 3 people at the front desk why and no one seemed to care. I was very disappointed and probably wouldn’t waste my time to drive down town, find parking just to get treated like I was going to a fast food place. 

Business response:

Hi Scott, I am very sorry to hear of your experience as this is not the standard that we set for ourselves. Please get in touch with me at 463.238.3800 or cunderwood@clancysinc.com. I would love the chance to make you a raving fan of our concept. -Chris, GM 

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JudyJ 
3 years ago

We went for devour for 3 course meal and waited for our entrees for over an hour for them to bring out wrong order. When I finally got my order my chicken was still pink inside so just asked for them to just bring out our desserts. When dessert came it wasn’t What I ordered.We we’re both supposed to get a dessert each . Waiter brings out a grasshopper pie for us to split and says that is all they have left. Needless to say I left hungry after being there for 2 hours. I will not be returning. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Judyj. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at bfogelsong@clancysinc.com I would like to address the issues. Cheers, Blake Fogelsong, Owner 

OpenTable Diner's profile image
OpenTable Diner 
4 years ago

They don’t have it all together yet! You will overpay for a burnt steak. 

Business response:

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch me at bfogelsong@clancysinc.com - Would like to address the issue, Thanks! Blake, owner 

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OpenTable Diner 
4 years ago

The atmosphere is amazing. Service was very slow. Soup was cold. Ordered a steak to be prepared medium… it was rare. Risotto was dry, undercooked and mushy. Our friend ordered the meatloaf… after waiting 30 minutes… waitress informed us that they had “ just sold out of the meatloaf,” although the gentleman sitting next to us was served the meatloaf and was seated 15 minutes after us. They also “sold out of” the only Pilsner on draft. I could go on and on. I am making an assumption that they have a lot of kinks to work out af... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (463) 238-3800 or info@thefountainroom.com and we'd be happy to help you out. Cheers, Chris, GM 

OpenTable Diner's profile image
OpenTable Diner 
4 years ago

Seated 20 mins after reservation. Slow and inattentive service continued throughout the evening. Food lacked serious flavor, some overcooked and disappointing. Food didn’t live up to reasonable expectations. 

Business response:

We appreciate your feedback, Opentable. Don't hesitate to reach out to us at (463) 238-3800 or info@thefountainroom.com if you have additional details regarding your experience. We would love the chance to resolve any issues. -Chris, GM 

Frequently asked questions about The Fountain Room

How is The Fountain Room rated?

The Fountain Room has a 4.5 star rating with 4,094 reviews. 

When is The Fountain Room open?

The Fountain Room is open now. It will close at 9:00 p.m.